RECALLS — VOLVO 9700
Volvo 9700 recalls
Volvo 9700 model years 2011–2025 covered by at least one recall campaign. Pick a year to see the Canadian and U.S. campaigns side by side.
Choose a model year
U.S. NHTSA campaigns are listed on each year page, where they are queried live by model year. The Canadian list below covers every year together.
Transport Canada recalls
08- Other#2025380
4 units affected
Issue: On a small number of buses, there could be metallic debris in the connectors for the automatic fire sensor system (AFSS). As a result, there could be a short circuit and the AFSS could incorrectly activate and shut down the engine. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Additionally, a bus that is disabled could result in a transfer of passengers in an uncontrolled environment, which may create a risk of injury. Corrective Actions: Prevost will notify owners by mail and advise you to take your bus to a Prevost service center to remove any metallic debris from the AFSS connectors.
- Label#2023201
20 units affected
Issue: The compliance label on certain vehicles incorrectly lists that the vehicle is compliant to all U.S. and Canadian standards. Safety Risk: This small error does not affect safety, as all of the vehicles are fully compliant to Canadian standards and regulations. Corrective Actions: This is not a recall. Volvo Trucks has made changes to ensure that all new vehicles have the correct statement of compliance printed on the compliance label.
- Lights And Instruments#2021565
32 units affected
Issue: Certain buses were built with headlamps that may not meet the performance requirements of Canadian regulations. As a result, the headlamp beam pattern may be too bright in some areas and not be bright enough in others. Safety Risk: Headlamps that are too bright could cause glare for oncoming drivers. Headlamps that are not bright enough may reduce visibility. Both of these issues could increase the risk of a crash. Corrective Actions: Volvo Buses will notify owners by mail. The corrective actions for this recall are under development.
- Other#2021477
5 units affected
Issue: On a small number of buses equipped with a Ricon BayLift wheelchair lift, the outer barrier of the lift may not be strong enough. As a result, when the lift is fully deployed, the barrier may not support an occupant if their mobility device or wheelchair moves against it. Safety Risk: A wheelchair lift barrier that is not strong enough could create the risk of an injury. Corrective Actions: Volvo Buses will notify owners by mail and instruct you to take your bus to a Prevost service center to add a side barrier support feature to affected wheelchair lifts.
- Powertrain#2020639
18 units affected
Issue: On certain buses, the C1 drive hub in the transmission may fail. If this happens, there could be a loss of power to the drive wheels when the bus comes to a stop. This can disable the bus and make it unable to move under its own power. Note: This recall only affects certain buses built with an Allison B500 transmission. Safety Risk: A bus that is disabled could create the need for a transfer of passengers in an uncontrolled environment, which may create a risk of injury. Corrective Actions: Volvo will notify owners by mail and instruct them to take their vehicle to a Volvo service center to update the Transmission Control Module software.
- Accessories#2019083
20 units affected
Issue: On vehicles equipped with a fire suppression system that includes a Kidde KDS-25 fire extinguisher, there may be a problem with the electric actuator on the fire extinguisher. This could cause the fire extinguisher not to discharge when it is activated. Safety Risk: In a fire, an extinguisher that does not work could increase the risk of injury and/or property damage. Corrective Actions: The company will notify owners by mail. Owners will be instructed to contact Prevost, who will inspect extinguishers and repair as necessary.
- Electrical#2017666
21 units affected
On certain vehicles, the hardware that attaches a power cable to the fuse box post may not have been tightened to specification during assembly. This could result in resistant heating potentially occurring, and could cause the cable and fuse box to overheat, which could increase the risk of a fire causing injury and/or damage to property. Correction: Dealers will inspect for any damage to the fuse box and repaired as necessary. The nuts attaching the cable to the post will also be replaced and tightened to specification.
- Powertrain#2017443
12 units affected
On certain vehicles, the accelerator pedal may not react to the driver’s input. If this occurs, the vehicle would not be able to accelerate which could, under certain circumstances, increase the risk of a crash causing injury and/or damage to property. Correction: Dealer will replace the accelerator pedal.
Canadian data updated August 24, 2026
Does this recall apply to my vehicle?
Matched by make, model, and model year. Many recalls affect only specific VIN ranges — confirm with your dealer using your full VIN.
What to do
Recall repairs are free at a franchised dealer in both countries. To confirm a recall applies to your specific vehicle, contact your manufacturer or dealer with your full VIN, or use the official channel:
- NHTSA recall lookup (search by VIN) — U.S. National Highway Traffic Safety Administration
- Defects and recalls database — Transport Canada