Mercedes-Benz Sprinter recalls

• Other#2026076February 20, 2026

  78 units affected

  Issue: On certain electric vehicles, the reverse sound of the pedestrian warning system may not be loud enough. Canadian regulations require electric vehicles to make a minimum sound level when operating at low speeds. Note: This recall only affects certain eSprinter models. Safety Risk: A pedestrian warning system that isn't loud enough could create an increased risk of injury for other road users. Corrective Actions: Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to update the pedestrian alert sound software.

• Powertrain#2025076February 14, 2025

  343 units affected

  Issue: On certain electric vehicles, the drive gear in the rear axle drivetrain may not have been properly welded. As a result, the weld for the drive gear could break and cause a loss of power to the wheels. Additionally, the vehicle could move when it's parked and the parking brake isn't applied. Note: This recall only affects certain eSprinter models. Safety Risk: A loss of power to the wheels or a parked vehicle that moves suddenly could create the risk of an injury and/or a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to replace the rear axle electric drivetrain.

• Suspension#2024395July 5, 2024

  79 units affected

  Issue: On certain vehicle, the U-bolts that attach the rear axle to the suspension may not have been manufactured properly. As a result, the axle could slide on the leaf spring. This could cause poor handling and lead to a loss of control. Safety Risk: A loss of control could create the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to replace the leaf spring U-bolts.

• Brakes#2024261May 7, 2024

  72 units affected

  Issue: On certain electric vehicles, a software problem could cause the brake booster failsafe mode not to work properly. As a result, there could be a sudden increase in brake pedal force, if a fault is detected. Safety Risk: A sudden increase in brake pedal force can cause extended stopping distances and increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to update the electronic stability control unit software.

• Structure#2024233April 19, 2024

  82 units affected

  Issue: On certain vehicles, the reinforcements on the B-pillar(s) may not have been properly welded. As a result, the front seat belt height adjuster(s) could fail in a crash. Safety Risk: A seat belt that does not work properly could increase the risk of injury in a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, repair the B-pillar(s).

• Structure#2023691December 21, 2023

  3 units affected

  Issue: On a small number of vehicles, the cargo partition wall may not be attached properly. As a result, the wall could move or detach in a crash and cause the cargo to move inside the vehicle. Safety Risk: Cargo that moves in a crash could create a risk of injury. Corrective Actions: Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, secure the cargo partition wall with additional fasteners.

• Structure#2023689December 21, 2023

  142 units affected

  Issue: On certain vehicles, the rear frame may be missing reinforcements. As a result, the frame could become damaged and cause a change vehicle stability. This problem could also cause the mounting points for the third-row seats to fail in a crash. Safety Risk: A change in vehicle stability could cause a loss of control and increase the risk of a crash. Additionally, a seat that moves or separates in a crash could increase the risk of injury. Corrective Actions: Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, repair the longitudinal frame members.

• Fuel System#2023353June 23, 2023

  18,461 units affected

  Issue: On certain vehicles, the fuel delivery module could fail. If this happens, the engine may run rough or may not start. This could also result in a sudden loss of engine power while driving. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to replace the fuel delivery module.

• Lights And Instruments#2023167March 24, 2023

  1,095 units affected

  Issue: On certain vehicles, a software problem could cause the instrument cluster not to work. As a result, you may not be able to see certain information about the vehicle, including the speedometer, fuel gauge, indicator lamps, and warning messages. In addition, the warning sounds may not work. Safety Risk: Warnings and malfunction tell-tale information that does not display could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealership to update the instrument cluster software.

• Electrical#2023080February 17, 2023

  6,574 units affected

  Issue: In certain conditions, the connection between the between fuse and fuse mount for the blower motor could overheat. Safety Risk: A fuse and wiring that overheats could create the risk of a fire. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealership to replace and relocate the blower motor fuse and its wiring. To reduce the safety risk, Mercedes-Benz recommends that you should only operate the blower in manual mode, and not use either the highest or lowest temperature settings until the recall repairs have been completed.

• Electrical#2023077February 17, 2023

  41 units affected

  Issue: On certain vehicles equipped with front swivel-seats, the wiring harness under the seat may not be properly secured. As a result, the airbag wires could be damaged when the seat is moved. If this happens, the side airbag may not work properly in a crash. Note: If the wiring to the side airbag is damaged, the SRS light will stay on in the instrument cluster. Safety Risk: An airbag that does not work properly could increase the risk of injury in a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealership to inspect the routing of the seat wiring harness and attach it correctly.

• Powertrain#2022602October 21, 2022

  18,058 units affected

  Issue: In certain conditions, the vehicle could roll-away after placing the transmission in the "P" (Park) position if the parking brake is not set. Note: You should always follow the parking procedure in the owner's manual, and set the parking brake each time that you park. Safety Risk: A parked vehicle that rolls away could create a risk of a crash or an injury. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealership to update the software of various control units.

• Visual System#2022214April 27, 2022

  2,034 units affected

  Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Safety Risk: A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealership to update the rearview camera software.

• Label#2022061February 10, 2022

  37 units affected

  Issue: The tire and loading information label on certain vehicles may list the wrong combined weight of occupants and cargo. As a result, you could overload the vehicle. This could cause excessive tire wear and lead to a tire failure. Safety Risk: A tire failure could cause a loss of control and result in a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to replace the tire and loading information label. Additionally, the dealer will inspect the tires for excessive wear due to this issue, and replace them if necessary.

• Powertrain#2021765December 16, 2021

  5,883 units affected

  Issue: In certain conditions, the vehicle could roll-away after placing the transmission in the "P" (Park) position if the parking brake is not set. Note: You should always follow the parking procedure in the owner's manual, and set the parking brake each time that you park. Safety Risk: A parked vehicle that rolls away could create a risk of a crash or an injury. Corrective Actions: Mercedes-Benz will notify owners by mail. The corrective actions for this recall are under development. Once a recall repair is available, Mercedes-Benz will send you a second notice and advise you to take your vehicle to a dealer to update the electronic stability program (ESP) control unit.

• Electrical#2021620October 7, 2021

  63 units affected

  Issue: On certain vehicles, the cable duct under the starter-generator may not be properly attached. As a result, the wiring harness could contact the transmission carrier. If this happens, the wiring could short circuit. Safety Risk: A short circuit can create the risk of a fire. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to secure the cable duct under the starter-generator.

• Seats And Restraints#2021494August 6, 2021

  350 units affected

  Issue: On certain vehicles, the passenger seat belt assemblies may contain defective automatic locking retractors (ALR). As a result, the seat belts may not properly lock to secure a child seat. Note: The vehicle's lower universal anchorage system (UAS) is not affected by this defect and may still be used to secure a child seat. Safety Risk: A seat belt that is used to secure a child restraint but is not properly locked could increase the risk of injury in a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the seat belts. They will be replaced, if necessary.

• Electrical#2021356June 8, 2021

  62 units affected

  Issue: On certain vehicles equipped with front swivel-seats, the wiring harness under the seat may not be properly secured. As a result, the airbag wires could be damaged when the seat is moved. If this happens, the side airbag may not work properly in a crash. This problem could also cause the side airbag to deploy suddenly without a crash. Note: If the wiring to the side airbag is damaged, the SRS light will stay on in the instrument cluster. Safety Risk: An airbag that does not work properly could increase the risk of injury in a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the routing of the seat wiring harness. The dealer will add clips or cable ties to properly secure the wiring harness to the seat, if necessary.

• Visual System#2021349June 4, 2021

  2,515 units affected

  Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Safety Risk: A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to update the software.

• Structure#2021305May 20, 2021

  273 units affected

  Issue: On certain vehicles, the screws for the front door hinges may not have been tightened to factory specifications. As a result, the front door hinges may not perform as designed in a crash. Safety Risk: A door hinge that does not perform as designed could increase the risk of an injury after a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect and tighten the screws for the front door hinges, as necessary.

• Lights And Instruments#2021221April 13, 2021

  207 units affected

  Issue: On certain vehicles, the driver may not be able to dim the lights on the instrument panel to a low level. As a result, light from the instrument panel could cause glare while driving at night. Canadian regulations require that the instrument panel lights can be dimmed to a lower level. Safety Risk: Glare from bright instrument panel lights could reduce visibility and increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to update the vehicle software.

• Steering#2021216April 9, 2021

  5,614 units affected

  Issue: On certain vehicles, the power steering return hoses may detach at their connection points. If this happens, power steering fluid can leak. This would result in a loss of power steering assist and power steering fluid could leak onto the road. Note: This is an expansion of Mercedes-Benz Recall 4695079 (Transport Canada Recall No. 2020-517). Safety Risk: A loss of power steering assist may result in a sudden increase in steering effort, especially at low speeds. This could increase the risk of a crash. A power steering fluid leak could create a road hazard. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to check the power steering return hose connections. Dealers will install a clamp at the connection point, if needed.

• Brakes#2021149March 15, 2021

  6,440 units affected

  Issue: On certain vehicles, the bolt that attaches the brake pedal may slip out of its mount on one side. If this happens, the brake lights may stay on. Safety Risk: Brake lights that stay on could cause other road users not to recognize when the vehicle is braking. This could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your travel trailer to a dealer to install an additional retaining ring on the bearing bracket of the brake pedal.

• Visual System#2021076February 19, 2021

  4 units affected

  Issue: On a small number of vehicles, a software problem could cause a delay in the appearance of the rearview camera image. Canadian regulations require the rearview image to display within 2 seconds of shifting the transmission into reverse gear. Safety Risk: A rearview camera that is slow to turn on could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to update the vehicle software.

• Electrical#2021050February 5, 2021

  3,946 units affected

  Issue: On certain recreational vehicles (RVs) and camper van conversions, moisture could cause a rear wheel speed sensor to fail. If this happens, the Electronic Stability Program (ESP) control unit may not work properly. Note: A malfunction of the ESP control unit can cause the ESP or ABS warning lights to turn on, and a "workshop assistance" message could appear in the instrument cluster. Safety Risk: A stability control system that does not work properly could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to replace the rear wheel speed sensors with an improved part.

• Brakes#2020641December 22, 2020

  558 units affected

  Issue: On certain vehicles, the brake caliper may leak brake fluid into the electric parking brake over time. As a result, air could enter the hydraulic brake system. If this happens, the driver may experience a change in brake pedal feel and travel. This can cause reduced brake performance. Note: This recall only affects certain vehicles equipped with an electric parking brake. Safety Risk: Reduced brake performance could cause extended stopping distances and increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail. The corrective actions for this recall are under development.

• Electrical#2020545November 13, 2020

  5,496 units affected

  Issue: On certain vehicles, the wiring harness for the telematics control unit could get stuck between the brake light switch and the brake pedal. If this happens, the brake lights could remain on. Additionally, the vehicle could be started and could be shifted into gear without the need to press the brake pedal. It is also possible that if a driver exits the vehicle through the cargo compartment, the transmission may not shift to Park automatically. This could result in unintended vehicle movement. Safety Risk: A vehicle that moves unexpectedly could create the risk of a crash. Brake lights that do not work properly could result in road users being confused of the driver's intentions, and increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to install an additional cable tie on the wiring harness for the telematics control unit.

• Steering#2020517October 29, 2020

  4,102 units affected

  This recall was replaced by Transport Canada Recall No. 2021-216. Issue: On certain vehicles, the power steering return hoses may detach at their connection points. If this happens, power steering fluid can leak. This would result in a loss of power steering assist and power steering fluid could leak onto the road. Safety Risk: A loss of power steering assist may result in a sudden increase in steering effort, especially at low speeds. This could increase the risk of a crash. A power steering fluid leak could create a road hazard. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to check the power steering return hose connections. Dealers will install a clamp at the connection point, if needed.

• Brakes#2020491October 19, 2020

  261 units affected

  Issue: On certain vehicles, the front and rear brake hoses may have been damaged during production. Over time, this could cause the hoses to leak brake fluid. If this happens, brake performance could be reduced and there could be a loss of stability when braking. Note: This problem could cause the brake pedal to 'feel soft' or cause the low brake fluid light to turn on. If you experience either of these symptoms, you should park your vehicle and contact your local Mercedes-Benz dealer. Safety Risk: Reduced brake performance can cause extended stopping distances and increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the brake hoses on the rear and front axles. They will be replaced, if necessary.

• Fuel System#2020465October 1, 2020

  388 units affected

  Issue: On certain vehicles, the clamps that connect the fuel hose to the solid fuel line may not have been properly installed. As a result, the connection may loosen over time and could leak fuel. If the hose detaches completely, fuel will spill and the engine may stall. Safety Risk: A fuel leak can create the risk of a fire. A sudden loss of engine power could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the fuel hose and its clamp connections. The dealer will tighten or replace the components, if required.

• Suspension#2020349July 29, 2020

  5 units affected

  Issue: Certain vans were built without specific parts to improve handling and stability. Without these parts, the vans may not meet the vehicle stability requirements of Canadian regulations. Safety Risk: Poor vehicle handling and stability could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your van to a dealer to replace the stabilizer bar on the front axle, and replace the shock absorbers and install a stabilizer bar on the rear axle.

• Seats And Restraints#2020339July 23, 2020

  24 units affected

  Issue: On certain cargo vans, an additional bench seat may have been installed incorrectly. In specific, the seat may not be properly attached and may not have protection from corrosion. Over time, this could cause the seat to loosen and detach. Note: This recall only affects vans that were sold by Mercedes-Benz Mississauga, and up-fitted by Total Autoglass. Safety Risk: A seat that is loose or detaches could increase the risk of injury in a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect your van. The vehicle will be repaired as necessary. Mercedes-Benz advises that these bench seats should not be used until an inspection is completed.

• Airbag#2020248June 4, 2020

  878 units affected

  Issue: On certain vehicles equipped with front swivel-seats, the wiring harness under the seat may not be properly secured. As a result, the wiring harness could be damaged when the seat is moved. If this happens, the side airbag may not work properly in a crash. It could also cause the side airbag to deploy suddenly without a crash. Note: If the wiring to the side airbag is damaged, the SRS light will stay on in the instrument cluster. Safety Risk: An airbag that does not work properly could increase the risk of injury in a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the routing of the seat wiring harness. The dealer will add clips or cable ties to properly secure the wiring harness to the seat, if necessary.

• Other#2020135March 31, 2020

  6,579 units affected

  Issue: Certain vehicles were delivered with an operator's manual that has incorrect information about the automatic parking function (Auto-P). Specifically, the transmission does not automatically shift to Park when the driver unbuckles their seat belt or leaves their seat while the vehicle is stationary or moving at very low speed. If the driver relies on the Auto-P feature in these situations, the vehicle could keep moving or roll away. Safety Risk: Sudden and unexpected movement of the vehicle could create a risk of injury or a crash. Corrective Actions: Mercedes-Benz will provide owners with a booklet that properly describes the Auto-P function.

• Brakes#2020134March 31, 2020

  6,346 units affected

  Issue: On certain vehicles, the front brake hoses may contact the fender liners. This could cause damage to the hoses that can result in a brake fluid leak. If this happens, brake performance could be reduced. Note: A brake fluid leak can cause the low brake fluid warning to turn on. Safety Risk: Reduced brake performance can cause extended stopping distances and increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the front brake hoses. If the hoses are damaged, they will be replaced. Additionally, the front fenders liners will be cut to prevent future damage.

• Structure#2020077February 26, 2020

  3 units affected

  Issue: On certain vehicles, the roof may be missing welds where the roof bows attach to the B-pillar. This could affect the crash protection of the vehicle. Safety Risk: A vehicle with an improperly welded roof could create an increased risk of injury in a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to weld the missing seams.

• Steering#2020076February 26, 2020

  367 units affected

  Issue: On certain vehicles, the screws that attach the intermediate bearing for the steering shaft may not be properly tightened. Over time, the screws may loosen and cause a rattling noise or a change in steering feel. If a driver continues to operate the vehicle, the screws could detach completely and cause a loss of steering control. Safety Risk: A loss of steering could create the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to replace the screws on the steering spindle intermediate bearing.

• Engine#2020059February 13, 2020

  48 units affected

  Issue: On certain vehicles, the connection between the turbocharger and the diesel particulate filter could leak. This could cause hot exhaust to leak into the engine compartment. As a result, nearby parts (like the oil separator) could be damaged. Safety Risk: An exhaust leak in the engine compartment could damage other parts and create the risk of a fire. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to replace the flange seals between the turbocharger and diesel particulate filter.

• Engine#2020058February 13, 2020

  9 units affected

  Issue: On certain vehicles, the exhaust gas recirculation (EGR) pipe may not be completely sealed. This could cause hot exhaust gas to leak into the engine compartment. As a result, nearby components (like the oil separator) could be damaged. Safety Risk: An exhaust leak in the engine compartment could damage components and create the risk of a fire. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect and repair the screw connections and flange seals on the EGR pipe.

• Fuel System#2019563November 8, 2019

  82 units affected

  Issue: On certain diesel-powered vehicles, the fuel pump may not have been properly installed in the fuel tank. As a result, a fuel leak could occur. Safety Risk: A diesel fuel leak on the roadway could create a hazard for other road users by making the road slippery. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct them to take their vehicle to a dealer to inspect the lock on the fuel pump mount. If necessary, it will be locked correctly.

• Structure#2019467September 23, 2019

  1,464 units affected

  Issue: On certain vans, the upper hood latch may not be properly installed. Under some driving conditions, this could allow the hood to open suddenly while driving. Safety Risk: If the hood opens while driving, it could suddenly block a driver's view. This could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct them to take their van to a dealer to inspect, and if necessary, tighten the mounting screws for the upper hood latch. Any missing screws will be replaced.

• Lights And Instruments#2019414August 16, 2019

  1,672 units affected

  Issue: On certain vehicles, if the light switch is turned quickly, the tail lights may dim or turn off completely. Safety Risk: Tail lights that are dimmed or not working could make the vehicle less visible to other drivers and increase the risk of a crash. Corrective Actions: The company will notify owners by mail and instruct them to take their vehicle to a dealer to update the body controller software.

• Visual System#2019333July 3, 2019

  54 units affected

  Issue: Certain vans were built with the wrong type of glass in one or both of the rear-side windows. Tempered glass was used in place of laminated glass. As a result, the vehicles may not meet the ejection mitigation requirements of the Canadian regulations. Safety Risk: Vans built with incorrect side window glass could create a risk of ejection and injury in a rollover or side-impact crash. Corrective Actions: The company will notify owners by mail and instruct them to take their van to a dealer to replace the tempered window glass with laminated glass.

• Lights And Instruments#2019189April 18, 2019

  205 units affected

  Issue: A software problem could make it impossible to turn off the high-beam headlights using the switch lever. This problem only affects certain vans with the high-beam assist option. Note: If this happens, the high-beams can be turned off by turning the headlight switch from the "automatic headlights" position to the "manual headlights" position, or by re-starting the van. Safety Risk: High-beam lights that stay on could cause glare and reduce visibility for oncoming traffic. This could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your van to a dealer to update the body controller software.

• Lights And Instruments#2019181April 11, 2019

  7 units affected

  Issue: The headlight range adjustment sensor on certain vans equipped with LED high performance headlights may not have been installed or not have been calibrated correctly. This could cause the automatic headlights not to adjust properly. Safety Risk: Headlights that are not properly adjusted may not light the road well and could cause glare for oncoming drivers. Either of these situations could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct them to take their van to a dealer inspect and repair the automatic headlight sensor as necessary.

• Electrical#2017247May 10, 2017

  224 units affected

  On certain motorhomes built on a Mercedes Sprinter cutaway or Mercedes chassis, the radio volume control module connected to the Mercedes chassis electrical system can cause improper operation of various electrical systems. This can result in an engine stall, and/or interference with the proper operation of the airbag system. Additionally, dash warning lights, exterior running lights can also be affected. Failure of these electrical systems will increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will remove the radio volume module and harness from the chassis electrical system.

• Powertrain#2017070February 10, 2017

  4 units affected

  Certain 4x4 vehicles may fail to comply with requirements of CMVSS 301 - Fuel System Integrity. The vehicles were not fitted with a drive shaft catch strap at the time of assembly. In the event of a crash without the additional drive shaft catch strap, the fuel tank could become damaged, allowing a fuel leak to occur. Fuel leakage, in the presence of an ignition source, could result in a fire. Correction: Dealers will retrofit the additional drive shaft catch strap.

• Airbag#2017069February 10, 2017

  1,818 units affected

  On certain vehicles, a reinforcement plate and the protective bracket may not have been installed on the airbag control unit. This could cause the airbag control unit to become damaged in the event of a frontal impact. If this occurs, this could prevent the airbag system to work properly in the event of a secondary impact requiring the deployment of additional airbags which could increasing the risk of injury to the occupants. Correction: Dealers will install the reinforcement plate with the protective bracket.

• Engine#2014546December 3, 2014

  5,877 units affected

  On certain vehicles equipped with four-cylinder diesel engines, the timing chain tensioner gasket could fail, causing an oil leak. If the vehicle is operated in this condition, this could cause engine failure, which would result in a loss of motive power. Oil leaking onto hot engine surfaces could also increase the risk of a fire. These issues could increase the risk of injury and/or damage to property. Correction: Dealers will replace the timing chain tensioner gasket.

• Seats And Restraints#2011233June 20, 2011

  3 units affected

  On certain Sprinter 2500 vehicles, the bench-type seats (for rear occupants) may have been equipped with improperly manufactured ISOFIX anchorage brackets for child restraints. Failure of the child restraint anchorage to restrain the occupant as intended would increase the risk of personal injuries during a crash. Correction: Dealers will inspect and, if necessary, replace the seat bench assembly.

• Suspension#2011232June 20, 2011

  10 units affected

  On certain Sprinter 3500 vehicles, the rear suspension springs may have been manufactured incorrectly and could fail. Rear suspension failure could result in a loss of vehicle control and a crash causing property damage and/or personal injury. Correction: Dealers will inspect and, if necessary, replace the rear suspension springs.

• Seats And Restraints#2011156April 13, 2011

  259 units affected

  Certain vehicles, with the optional three-seat bench in the second seating row, may have been equipped with seatbelts that were certified to European standards, but fail to comply with Canada Motor Vehicle Safety Standard 209 - Seat Belt Assemblies. Due to incorrect load limiter mounting, the assembly loop is unable to withstand the forces specified by the Standard. Failure of the seatbelt to restrain the seat occupant as intended would increase the risk of personal injury during a crash. Correction: Dealers will inspect and, if necessary, replace the seatbelt assemblies.

• Other#2011032January 24, 2011

  8 units affected

  On certain Sprinter 3500 vehicles, incorrect A-pillar interior trim may have been installed during vehicle assembly. As such, the vehicle may not comply with the requirements of Canada Motor Vehicle Safety Standard 201 - Occupant Protection. Installation of incorrect A-pillar trim could increase the risk of personal injuries during a crash. Correction: Dealers will inspect and, if necessary, replace the A-pillar trim panels.

• Visual System#2010449December 16, 2010

  14 units affected

  On certain vehicles equipped with an optional emergency exit window, the adhesive bond between the glass and the hinge on the side of the window may loosen, which could cause the glass to separate from the vehicle. A window separating from the vehicle could strike another vehicle or a stationary object, causing property damage and/or personal injury. Correction: Dealers will replace the affected window.

• Engine#2010234July 15, 2010

  615 units affected

  On certain Sprinter 2500 and 3500 vehicles, the spring plate which is mounted at the oil filler neck, and fixes it at the cylinder head cover, may crack and cause an engine oil leak. In addition to possible damage to the engine (caused by inadequate lubrication) this may result in leakage of oil onto the road surface. Correction: Dealers will replace the oil filler neck.

Canadian data updated August 24, 2026