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RECALLS — MAKE · MODEL · YEAR

2019 RAM Promaster recalls

16 safety recall campaigns have been filed for the 2019 RAM Promaster with Transport Canada and the U.S. NHTSA. Here is what both agencies say.

Canadian recalls
07
U.S. recalls
09
Total campaigns
16

Transport Canada recalls

07
  • Engine#2025578

    27,010 units affected

    Issue: On certain vehicles, the wiring for the 400 W radiator cooling fan module may not have proper circuit protection. Additionally, the bearing for the fan could fail. If this happens, the wiring could overheat and melt before the fuse blows. Safety Risk: Wiring that overheats and melts could create the risk of a fire. Corrective Actions: FCA Canada will notify owners in writing and advise you to take your vehicle to a dealership to replace the cooling fan module and fuse. The dealer will also install a label on the power distribution center and add an insert to the owner's manual.

  • Visual System#2025442

    9,533 units affected

    Issue: On certain vehicles, a problem with the rearview camera could cause the rearview camera image not to display correctly or at all. Safety Risk: A rearview camera image that doesn't display correctly could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: FCA Canada will notify owners in writing and advise you to take your vehicle to a dealership to replace the rearview camera.

  • Label#2024548

    314,717 units affected

    Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". Canadian regulations require the information to be listed on the label in both English and French. Safety Risk: This error does not affect vehicle safety. Corrective Actions: This is not a recall. The company has corrected the tire and loading information label for all new vehicles.

  • Powertrain#2023253

    10,247 units affected

    Issue: On certain vehicles, the transmission parking pawl may not fully engage when you shift to park. If this happens, and the parking brake isn't used, the vehicle could roll away. Safety Risk: A parked vehicle that moves suddenly could create the risk of an injury or a crash. Corrective Actions: FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealership to update the powertrain control module (PCM) calibration software. The dealer will also inspect and, if necessary, replace the transmission or parts inside the transmission. To reduce the safety risk, FCA Canada recommends that you should always use the parking brake when you park.

  • Lights And Instruments#2021577

    1,076 units affected

    Issue: On certain vehicles, the turn signal indicator does not flash quickly to indicate when a turn signal bulb is not working. Canadian regulations require a change in the flash rate of the turn signal indicator when a turn signal bulb stops working. Safety Risk: This problem could cause a driver to be unaware that the turn signals are not working. Turn signals that do not work may cause a person not to recognize when a driver intends to turn or change lanes. This could increase the risk of a crash. Corrective Action: FCA Canada will notify owners by mail and instruct you to bring your vehicle to a dealer to update the body control module (BCM) software.

  • Label#2021200

    38 units affected

    Issue: On certain wheelchair-accessible vehicles, the compliance label has incomplete information. Also, the tire and loading information label may not have been updated to include the new seating capacity and the maximum weight of occupants and cargo. This could lead to overloading of the vehicle and cause poor handling or a tire failure. Safety Risk: Overloading of the vehicle could cause a loss of control and result in a crash. Corrective Actions: Dynamic Specialty Vehicles will mail new compliance and tire and loading information labels to each owner, along with instructions for how to install them.

  • Powertrain#2020022

    19,877 units affected

    Issue: On certain vehicles equipped with a 3.6 L engine, the transmission gear shift cable may have been damaged during vehicle assembly. As a result, the shift cable could disconnect from the transmission. If this happens, the transmission will not shift gears when the shift lever is moved. If a driver attempts to exit the vehicle while the transmission is not in the Park position, and the parking brake is not applied, the vehicle could move suddenly. Safety Risk: Sudden and unexpected movement of the vehicle could increase the risk of a crash. Corrective Actions: FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to replace the transmission shift cable.

Canadian data updated August 24, 2026

U.S. NHTSA recalls

09
  • EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:#25V876000

    Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

    Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.

    Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

  • ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY#25V720000

    Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.

    Risk: Electrical circuits that overheat increase the risk of a fire.

    Remedy: Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.

  • BACK OVER PREVENTION: SENSING SYSTEM: CAMERA#25V552000

    Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.

    Risk: A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.

    Remedy: Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.

  • POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL#23V301000

    Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.

    Risk: A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.

    Remedy: Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44A.

  • POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT#20V582000

    Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.

    Risk: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

    Remedy: Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.

  • SEAT BELTS:FRONT:RETRACTOR#20V250000

    National Van Builders, Inc. (National Van Builders) is recalling certain vehicles based on 2019-2020 Ford Transit and 2019 Ram Promaster vans equipped with Freedman GO-ES foldaway seats. The seat belt retractor block out zone may have not been set correctly, potentially resulting in a seat belt that may not properly secure the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."

    Risk: An unsecured occupant has an increased risk of injury in the event of a crash.

    Remedy: National Van Builders will notify owners, and dealers will replace the retractors, free of charge. The recall began May 19, 2020. Owners may contact Freedman customer service at 1-800-443-4540 or National Van Builders customer service at 1-800-527-7477.

  • SEAT BELTS:FRONT:RETRACTOR#20V222000

    TransitWorks is recalling certain Driverge vehicles based on 2019-2020 Ford Transit vans equipped with Freedman Seating Company (FSC) PT Foldaway and GO-ES 3-point Foldaway seats. The seat belt retractor block out zone may have not been set correctly, potentially resulting in a seat belt that may not properly secure the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."

    Risk: An unsecured occupant has an increased risk of injury in the event of a crash.

    Remedy: TransitWorks will notify owners, and dealers will replace the retractors, free of charge. The recall began May 13, 2020. Dealers can contact Freedman Seating Company for parts and reimbursement information at 1-800-443-4540.

  • POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT#20V036000

    Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.

    Risk: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

    Remedy: Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.

  • SEATS#19V333000

    New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

    Risk: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

    Remedy: New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.

Does this recall apply to my vehicle?

Matched by make, model, and model year. Many recalls affect only specific VIN ranges — confirm with your dealer using your full VIN.

What to do

Recall repairs are free at a franchised dealer in both countries. To confirm a recall applies to your specific vehicle, or to book the work, contact your manufacturer or dealer with your full VIN, or use the official channel:

Check a 2019 RAM Promaster VIN

A VIN decode confirms your vehicle's exact model year, trim and assembly plant, then runs this same recall check against it.

Data sources and coverage limits