Nova BUS LFS Artic recalls

• Structure#2026228May 12, 2026

  1,284 units affected

  Issue: On certain transit buses, the plastic glazing panel on the interior door separating the driver from the passengers may not have the required marking. As a result, the missing information could lead you to install the wrong panel. Canadian regulations require a marking to identify the type of glazing panel used. Safety Risk: An incorrect panel could reduce visibility and increase the risk of a crash. Corrective Actions: Nova Bus will notify owners by mail and provide you with instructions for how to replace the plastic glazing panel with one that has the correct markings.

• Seats And Restraints#2026137March 24, 2026

  528 units affected

  Issue: On certain transit buses, the driver's seat belt tension-relieving device may not have been installed properly. As a result, the seat belt may not work properly in a crash, and the buses may not meet certain requirements of Canadian regulations. Safety Risk: A seat belt that doesn't work properly could increase the risk of injury in a crash. Corrective Actions: To reduce the safety risk, Nova Bus recommends not to use the seat belt tension-relieving device until the recall repairs have been completed. Nova Bus will notify owners by mail and provide you with instructions for how to remove the seat belt tension-relieving device.

• Seats And Restraints#2026053February 10, 2026

  652 units affected

  Issue: On certain transit buses, the rails for the wall-mounted double seats may not have been designed correctly. As a result, the mounting rails could crack and the seats could fall. Safety Risk: Seats that fall could create a risk of injury for passengers. Corrective Action: Nova Bus will notify owners by mail and provide you with instructions for how to replace the attachment brackets for the seat(s).

• Structure#2026006January 13, 2026

  323 units affected

  Issue: On certain transit buses, the emergency exit window latch could fail. As a result, the emergency exit window could open during a crash or be difficult to open in an emergency. Safety Risk: An emergency exit window that opens in a crash could increase the risk of injury. An emergency exit that's difficult to open could slow your exit from the bus in an emergency and increase the risk of injury. Corrective Actions: Nova Bus will notify owners by mail and provide you with instructions for how to repair the emergency exit window latch.

• High Voltage#2025556October 14, 2025

  77 units affected

  Issue: On certain electric transit buses, a problem with the auxiliary heater contactor box could cause the high-voltage system to shut down. If this happens, there could be a loss of power to the wheels. Safety Risk: A loss of power to the wheels could increase the risk of a crash. A bus that is disabled could result in a transfer of passengers in an uncontrolled environment, which may create a risk of injury. Corrective Actions: Nova Bus will notify owners by mail and provide you with instructions for how to replace the auxiliary heater contactor box.

• Engine#2025513September 25, 2025

  484 units affected

  Issue: This recall is for engine coolant level sensors installed on certain transit buses or sold as a replacement part. On certain transit buses, the engine coolant level sensor may be defective and could falsely detect a low level of coolant. If this happens, the engine could shut down and cause a loss of power to the wheels. Note: This recall replaces Transport Canada recall no. 2024-706. Buses that were repaired under that recall don't require this repair. Safety Risk: A sudden loss of power to the wheels could increase the risk of a crash. A bus that is disabled could result in a transfer of passengers in an uncontrolled environment, which may create a risk of injury. Corrective Actions: Nova Bus will notify owners by mail and provide you with instructions for how to inspect and, if necessary, replace the engine coolant level sensor.

• Heater And Defroster#2025441August 26, 2025

  1,101 units affected

  Issue: On certain vehicles, the recall repairs completed during Transport Canada recalls 2017-477 and 2018-062 may not have been done correctly. As a result, another repair is required. On certain transit buses, the coolant hoses for the heating system installed inside the roof could fail. As a result, coolant could leak into the bus. Safety Risk: A coolant leak could create the risk of a burn injury. Corrective Actions: Nova Bus will notify owners by mail and provide you with instructions for how to inspect and, if necessary, replace the coolant hoses for the roof unit.

• Lights And Instruments#2025341June 17, 2025

  219 units affected

  Issue: On certain transit buses, a software problem could cause the instrument cluster not to work. As a result, you may not be able to see certain information about the bus, including the speedometer, certain warning lights and malfunction tell-tales. This problem could also cause a loss of power to the wheels. Note: This recall replaces Transport Canada recall no. 2024-500. Buses that were repaired under that recall don't require this repair. Safety Risk: A sudden loss of power to the wheels could increase the risk of a crash. Additionally, a speedometer, warnings lights and tell-tales that don't work properly could increase the risk of a crash. Corrective Actions: Nova Bus will notify owners by mail and provide you with instructions for how to update the instrument cluster software.

• Engine#2024706November 19, 2024

  452 units affected

  This recall was replaced by Transport Canada recall no. 2025-513. Issue: This recall is for engine coolant level sensors installed on certain transit buses or sold as a replacement part. On certain transit buses, the engine coolant level sensor may be defective and could falsely detect a low level of coolant. If this happens, the engine could shut down and cause a loss of power to the wheels. Safety Risk: A sudden loss of power to the wheels could increase the risk of a crash. A bus that is disabled could result in a transfer of passengers in an uncontrolled environment, which may create a risk of injury. Corrective Actions: Nova Bus will notify owners by mail and provide you with instructions for how to inspect and, if necessary, replace the engine coolant level sensor.

• Engine#2024647October 29, 2024

  36 units affected

  Issue: On certain transit buses, the engine heat exchanger hose may not have been manufactured properly. As a result, coolant could leak and cause a loss of power to the wheels. Safety Risk: A loss of power to the wheels could increase the risk of a crash. A bus that is disabled could result in a transfer of passengers in an uncontrolled environment, which may create a risk of injury. Corrective Actions: Nova Bus will notify owners by mail and provide you with instructions for how to replace the heat exchanger hose.

• Heater And Defroster#2024506September 9, 2024

  623 units affected

  Issue: On certain transit buses, dirt and moisture could enter the air intake and cause the controller for the auxiliary heater to short circuit. If this happens, the windshield defrost system may not work properly. Safety Risk: A short circuit can create a fire risk. A windshield defroster that doesn't work could cause reduced visibility and increase the risk of a crash. Corrective Actions: Nova Bus will notify owners by mail and provide you with instructions for how to repair the auxiliary heater air intake.

• Seats And Restraints#2024499September 3, 2024

  589 units affected

  Issue: On certain transit buses, the recall repairs completed during Transport Canada recall no. 2023-291 may not be effective. As a result, a second repair is required. On certain transit buses, the driver's seat back panel could interfere with the driver's seat belt. As a result, the driver's seat belt may not retract properly. Note: This recall is an expansion of Transport Canada recall no. 2023-291 and only affects certain buses equipped with a Recaro driver's seat. Safety Risk: A loose seat belt could increase the risk of injury in a crash. Corrective Actions: Nova Bus will notify owners by mail. The corrective actions for this recall are under development. Nova Bus advises that if the seat belt is loose after it's buckled, the driver should readjust the seat to eliminate any interference with the seat belt.

• Brakes#2024426July 25, 2024

  459 units affected

  Issue: This recall is for brake chambers installed on certain transit buses or sold as a replacement part. On certain transit buses, the brake chamber(s) on the rear axle may be defective. As a result, air could leak from the chamber and cause the parking brake to apply suddenly while driving without the brake lights turning on. If this happens, the brakes could overheat. Safety Risk: A parking brake that self-applies suddenly while driving without the brake lights turning on could cause a person not to recognize that the vehicle is braking. This could increase the risk of a crash. Additionally, overheated brakes could create the risk of a fire. Corrective Actions: Nova Bus will notify owners by mail and provide you with instructions for how to inspect and, if necessary, replace the brake chamber(s).

• Brakes#2024425July 25, 2024

  1,686 units affected

  Issue: This recall is for brake chambers installed on certain transit buses or sold as a replacement part. On certain transit buses, the brake chamber(s) on the rear axle may be defective. As a result, air could leak from the chamber and cause the parking brake to apply while driving without the brake lights turning on. If this happens, the brakes could overheat. Safety Risk: A parking brake that self-applies while driving without the brake lights turning on could cause a person not to recognize that the vehicle is braking. This could increase the risk of a crash. Additionally, overheated brakes could create the risk of a fire. Corrective Actions: Nova Bus will notify owners by mail and provide you with instructions for how to inspect and, if necessary, replace the brake chamber(s).

• Visual System#2024396July 8, 2024

  1,207 units affected

  Issue: On certain transit buses, the windshield wipers may not have been aligned properly and could cause the wiper blades to become damaged. If this happens, the windshield wipers may not work properly. Safety Risk: Windshield wipers that don't work properly could reduce visibility and increase the risk of a crash. Corrective Actions: Nova Bus will notify owners by mail and provide you with instructions for how to realign the windshield wipers.

• Visual System#2024034January 24, 2024

  Issue: On certain transit buses, the window glass may have an incorrect marking. As a result, this could lead you to install the wrong type of glass. Canadian regulations require a marking to identify the type of glass that is used. UPDATE - After the company notified Transport Canada about this problem, they determined that there are no Canadian buses affected by it. Accordingly, this safety recall was withdrawn. Safety Risk: There is no safety risk, as Canadian vehicles were not built with the recalled parts. Corrective Action: This is not a recall. This notice is for information only.

• Structure#2023622November 21, 2023

  442 units affected

  Issue: On certain transit buses, the fastener that attaches the sun visor could loosen. If this happens, the sun visor could detach. Safety Risk: A sun visor that detaches could distract the driver and affect visibility, increasing the risk of a crash. Corrective Action: Nova Bus will notify owners by mail and provide you with instructions for how to inspect and secure the sun visor.

• Electrical#2023348June 14, 2023

  713 units affected

  Issue: Under certain conditions, road debris could build up on the fuse holder for the electric cooling fans. If this happens, the fuse holder could short circuit and overheat. Safety Risk: An overheated fuse holder could create the risk of a fire. Corrective Actions: Nova Bus will notify owners by mail. The corrective actions for this recall are under development. Nova Bus recommends an inspection for debris accumulation in the fuse holder area and cleaning as required. Also, Nova Bus recommends that you should inspect the fuse holder for heat damage (melting) before driving and to shut off the manual power disconnect switch when the vehicle is parked.

• Visual System#2023271May 5, 2023

  3,229 units affected

  Issue: On certain buses, the convex passenger-side exterior rearview mirror may not be curved enough. If fitted with a convex passenger-side mirror, Canadian regulations require a minimum and maximum curvature radius of the mirror surface. Safety Risk: This small error does not affect safety, as the visibility out of the vehicle is not limited by the non-compliant mirror assembly. Corrective Actions: This is not a recall. Nova Bus has made production changes to ensure that all new buses have compliant convex passenger-side rear-view mirrors.

• Lights And Instruments#2022696December 7, 2022

  1,280 units affected

  Issue: Certain buses were equipped with front auxiliary lamps of a non-standard colour, such as blue lights next to the front destination sign. Canadian regulations provide requirements for the colours of vehicle lighting. UPDATE - When Nova Bus notified Transport Canada about this problem, they believed the auxiliary lamps could impair the effectiveness of other required lights and cause a distraction or confusion for others. After further investigation, Nova Bus determined that the auxiliary lamps on the subject vehicles do not reduce the effectiveness of lights required by Canadian regulations. Additionally, the auxiliary lamps do not pose a risk of distraction or confusion for others. Accordingly, this safety recall was withdrawn. Safety Risk: This problem does not pose a safety risk. Corrective Actions: This is not a recall. This notice is for information only.

• Steering#2022649November 15, 2022

  68 units affected

  Issue: On certain buses, the fasteners securing the steering gearbox mounting plate may loosen and possibly fall out. If this happens, the steering gearbox could move and cause a loss of steering control. Safety Risk: A loss of steering control could increase the risk of a crash. Corrective Actions: Nova Bus advises not to drive affected buses until a corrective measure is performed. Nova Bus will notify owners by mail and provide new steering gearbox mounting plate fasteners and instructions for how to replace them.

• Electrical#2022310June 13, 2022

  464 units affected

  Issue: On certain transit buses, the electric fuse holder for the radiator fans in the engine compartment could corrode and overheat. Safety Risk: An overheated fuse holder could create the risk of a fire. Corrective Actions: Nova Bus will notify owners in writing and provide them with directions for cleaning the fuse holder and applying an anti-corrosion coating.

• Steering#2021568August 31, 2021

  332 units affected

  Issue: On certain buses, the power steering pipes from the rear engine bay to the front gear box may separate at the connection joint. If this happens, power steering fluid could spill from the ceiling inside the passenger compartment of the bus and there could be a loss of power steering assist. Note: This recall is an expansion of recall 2021-057. Safety Risk: A loss of power steering assist would result in a sudden increase in steering effort, especially at low vehicle speeds. This could increase the risk of a crash. Additionally, a power steering fluid spill inside the bus could create a risk of injury. Corrective Actions: Nova Bus will notify owners in writing and provide them with directions for inspecting and replacing the power steering pipes.

• Steering#2021400June 28, 2021

  941 units affected

  Issue: On certain hybrid buses, a speed sensor fault could cause a loss of power steering assist. Safety Risk: A loss of power steering assist would result in a sudden increase in steering effort, especially at low speeds. This could increase the risk of a crash. Corrective Actions: Nova Bus will notify owners by mail and provide them with instructions for updating the hybrid system software. This update will allow the power steering assist to remain active until the vehicle is stopped.

• Lights And Instruments#2021128March 9, 2021

  929 units affected

  Issue: On certain transit buses, the stop lamps and tail lamps are located too high above the ground. Canadian regulations provide a maximum mounting height for the stop lamps and tail lamps. Safety Risk: Stop lamps and tail lamps that are mounted too high may cause reduced visibility, which could increase the risk of a crash. Corrective Actions: Nova Bus will notify owners by mail and provide them with directions for changing the mounting position of the stop and tail lamps.

• Seats And Restraints#2019332July 3, 2019

  117 units affected

  Issue: On certain transit buses, the hardware used to secure some of the seats was not properly tightened. This could cause the hardware or seat mount to fail. As a result, the seat could drop to the floor. Safety Risk: Seats that are not secure could create a risk of injury for passengers. Corrective Actions: Nova Bus will notify owners in writing and provide them with directions for inspecting and replacing the seat rails and hardware.

• Engine#2019171April 5, 2019

  318 units affected

  Issue: On certain buses, the electrical connector for the engine door fan is too small and could overheat. Safety Risk: An electrical connector that overheats could create the risk of a fire. Corrective Actions: The company will notify owners by mail. Owners will be supplied with parts and instructions for replacing the electrical connector for the engine door fan.

• Suspension#2018594October 30, 2018

  205 units affected

  On certain articulated transit buses equipped with a Hubner turntable and Cummins engine, an engine fault code may cause the articulating dampener control unit to misinterpret the vehicle’s speed. This would result in no dampening in the articulation, which would reduce vehicle stability and increase the risk of a crash causing injury and/or damage to property. Correction: The articulating dampener control unit software will be updated to alert the driver in the case of an engine fault and put the vehicle into emergency mode if vehicle speed cannot be interpreted.

• Seats And Restraints#2018456August 29, 2018

  67 units affected

  On certain replacement seat belts sold through Prevost’s Part and Service Center for use on Recaro AM72 or AM80 driver seats, the buckle assembly of the driver’s seat belt may be defective. This may result in an inability to insert the seat belt tongue into the buckle assembly. In the event of a crash, an unbuckled seat belt may increase the risk of injury to the driver. Correction: Owners will be contacted by Nova Bus and supplied with the inspection and repair instructions. Replacement driver seat belts and hardware will be provided by Nova Bus as required.

• Brakes#2018257May 14, 2018

  1,125 units affected

  On certain buses, there may be increased friction in a brake caliper guide pin due to a manufacturing defect. If undetected, this could cause the breakage of the guide pin bolt, irregular brake pad wear, and brake pad contact with the surface of the wheel. This could result in the sudden loss of tire pressure or brake function and possibly reduced parking brake functionality, increasing the risk of a crash causing injury and/or property damage. Correction: New guide pins will be installed at each wheel end on suspect axles.

• Heater And Defroster#2018062February 1, 2018

  500 units affected

  On certain vehicles, PEX connectors in the passenger compartment heating system may have been exposed to lubricant at time of assembly and/or if the transmission oil cooler were to fail, could be contaminated with transmission oil. This could cause the connection to degrade, potentially resulting in a leak. Leaking coolant could come into contact with passengers, resulting in burn injuries. Correction: Connectors will be replaced. Note: This is an expansion of recall 2017-477.

• Heater And Defroster#2017477October 4, 2017

  851 units affected

  On certain vehicles, PEX connectors in the passenger compartment heating system may have been exposed to lubricant at time of assembly, and/or if the transmission oil cooler were to fail, could be contaminated with transmission oil. This could cause the connection to degrade, potentially resulting in a leak. Leaking coolant could come into contact with passengers, resulting in burn injuries. Correction: Connectors will be replaced.

• Engine#2017264May 16, 2017

  159 units affected

  Certain buses could experience a loss of communication within the bus multiplex network. This could cause the engine to accelerate to full RPM without throttle input by the driver, which could increase the risk of a crash causing injury and/or damage to property. Correction: Nova Bus will reprogram the vehicles to correct this issue.

• Seats And Restraints#2016280June 3, 2016

  144 units affected

  On certain vehicles, the stops used when the flip-up seat located behind the bus operator’s seat are in the down position may have fatigue cracks. If left untreated, the cracks may eventually cause failure of the stops. Failure of both stops would result in the seat bottom to fold downwards, which could increase the risk of injury to the seat occupant. Correction: Dealers will inspect and repair as required.

• Other#2016279June 3, 2016

  22 units affected

  On certain vehicles, one or more fasteners used to secure the destination sign may not be secure. If this occurs, the weight of the destination sign can cause the fasteners to pull out, allowing the sign to fall, which increases the risk of injury to occupants sitting or standing close to the sign. Correction: Dealers will inspect and repair as required.

• Visual System#2016104March 3, 2016

  818 units affected

  On certain vehicles, the pin that attaches to the windshield wiper idler arm could strip. If the pin were to become stripped, it would result in the driver side windshield wiper to become inoperable. Loss of windshield wiping capability, should it occur during a rainy/snowy day, may compromise the driver's ability to see the road and its users, which could result in a crash causing property damage and/or injury. Correction: Dealers will replace the the suspect idler arm of the windshield wiper assembly.

• Electrical#2016058February 5, 2016

  163 units affected

  On certain buses equipped with an Allison transmission, the main power cable within the energy guiding system (EGS), which connects the rear section to the front section, may be incorrectly routed. As a result, the power cable may disconnect, resulting in a loss of power to certain components in the front section of the bus, notably the driver’s shift selector. The transmission will default to neutral, which may result in a loss of motive power, increasing the risk of a crash causing injury and/or property damage. Correction: Dealers will inspect the power cable and repair as required.

• Seats And Restraints#2014545December 3, 2014

  124 units affected

  On certain vehicles, fasteners used to secure side-facing fold-up seats may have been improperly installed. This could allow one side of the seat to partially separate from the wall, which could increase the risk of injury seat occupants and bystanders. Correction: Dealers will replace affected fasteners.

Canadian data updated August 24, 2026