2016 Nova BUS LFS Artic recalls

• Structure#2026228May 12, 2026

  1,284 units affected

  Issue: On certain transit buses, the plastic glazing panel on the interior door separating the driver from the passengers may not have the required marking. As a result, the missing information could lead you to install the wrong panel. Canadian regulations require a marking to identify the type of glazing panel used. Safety Risk: An incorrect panel could reduce visibility and increase the risk of a crash. Corrective Actions: Nova Bus will notify owners by mail and provide you with instructions for how to replace the plastic glazing panel with one that has the correct markings.

• Seats And Restraints#2026053February 10, 2026

  652 units affected

  Issue: On certain transit buses, the rails for the wall-mounted double seats may not have been designed correctly. As a result, the mounting rails could crack and the seats could fall. Safety Risk: Seats that fall could create a risk of injury for passengers. Corrective Action: Nova Bus will notify owners by mail and provide you with instructions for how to replace the attachment brackets for the seat(s).

• Heater And Defroster#2025441August 26, 2025

  1,101 units affected

  Issue: On certain vehicles, the recall repairs completed during Transport Canada recalls 2017-477 and 2018-062 may not have been done correctly. As a result, another repair is required. On certain transit buses, the coolant hoses for the heating system installed inside the roof could fail. As a result, coolant could leak into the bus. Safety Risk: A coolant leak could create the risk of a burn injury. Corrective Actions: Nova Bus will notify owners by mail and provide you with instructions for how to inspect and, if necessary, replace the coolant hoses for the roof unit.

• Structure#2025080February 17, 2025

  177 units affected

  Issue: Certain transit buses may not have enough emergency exits. As a result, the buses don't meet the minimum emergency exit requirements of Canadian regulations. Safety Risk: Missing emergency exits could slow your exit from the bus in an emergency. This could increase the risk of injury. Corrective Actions: Nova Bus will notify owners by mail and provide you with instructions for how to replace some of the regular windows with emergency exit windows.

• Seats And Restraints#2024499September 3, 2024

  589 units affected

  Issue: On certain transit buses, the recall repairs completed during Transport Canada recall no. 2023-291 may not be effective. As a result, a second repair is required. On certain transit buses, the driver's seat back panel could interfere with the driver's seat belt. As a result, the driver's seat belt may not retract properly. Note: This recall is an expansion of Transport Canada recall no. 2023-291 and only affects certain buses equipped with a Recaro driver's seat. Safety Risk: A loose seat belt could increase the risk of injury in a crash. Corrective Actions: Nova Bus will notify owners by mail. The corrective actions for this recall are under development. Nova Bus advises that if the seat belt is loose after it's buckled, the driver should readjust the seat to eliminate any interference with the seat belt.

• Brakes#2024425July 25, 2024

  1,686 units affected

  Issue: This recall is for brake chambers installed on certain transit buses or sold as a replacement part. On certain transit buses, the brake chamber(s) on the rear axle may be defective. As a result, air could leak from the chamber and cause the parking brake to apply while driving without the brake lights turning on. If this happens, the brakes could overheat. Safety Risk: A parking brake that self-applies while driving without the brake lights turning on could cause a person not to recognize that the vehicle is braking. This could increase the risk of a crash. Additionally, overheated brakes could create the risk of a fire. Corrective Actions: Nova Bus will notify owners by mail and provide you with instructions for how to inspect and, if necessary, replace the brake chamber(s).

• Lights And Instruments#2024066February 4, 2024

  522 units affected

  Issue: On certain transit buses, a software problem could cause various lamps to flash instead of staying on constantly. As a result, the bus may not meet certain requirement of Canadian regulations. Safety Risk: Flashing lamps could distract or confuse other road users and increase the risk of a crash. Corrective Actions: Nova Bus will notify owners by mail and provide you with instructions for how to update the vehicle software.

• Visual System#2023271May 5, 2023

  3,229 units affected

  Issue: On certain buses, the convex passenger-side exterior rearview mirror may not be curved enough. If fitted with a convex passenger-side mirror, Canadian regulations require a minimum and maximum curvature radius of the mirror surface. Safety Risk: This small error does not affect safety, as the visibility out of the vehicle is not limited by the non-compliant mirror assembly. Corrective Actions: This is not a recall. Nova Bus has made production changes to ensure that all new buses have compliant convex passenger-side rear-view mirrors.

• Lights And Instruments#2022696December 7, 2022

  1,280 units affected

  Issue: Certain buses were equipped with front auxiliary lamps of a non-standard colour, such as blue lights next to the front destination sign. Canadian regulations provide requirements for the colours of vehicle lighting. UPDATE - When Nova Bus notified Transport Canada about this problem, they believed the auxiliary lamps could impair the effectiveness of other required lights and cause a distraction or confusion for others. After further investigation, Nova Bus determined that the auxiliary lamps on the subject vehicles do not reduce the effectiveness of lights required by Canadian regulations. Additionally, the auxiliary lamps do not pose a risk of distraction or confusion for others. Accordingly, this safety recall was withdrawn. Safety Risk: This problem does not pose a safety risk. Corrective Actions: This is not a recall. This notice is for information only.

• Lights And Instruments#2022248May 11, 2022

  406 units affected

  Issue: On certain buses, a message board on the rear of the bus displays momentary text when the stop lamps or turn signals are used. These momentary text messages could cause confusion for other road users. Safety Risk: Text messages about the stop lamps and turn signals that are displayed on the rear of the bus could cause confusion for others and increase the risk of a crash. Corrective Actions: Nova Bus will notify owners in writing and provide them with directions for removing the rear message board.

• Steering#2021400June 28, 2021

  941 units affected

  Issue: On certain hybrid buses, a speed sensor fault could cause a loss of power steering assist. Safety Risk: A loss of power steering assist would result in a sudden increase in steering effort, especially at low speeds. This could increase the risk of a crash. Corrective Actions: Nova Bus will notify owners by mail and provide them with instructions for updating the hybrid system software. This update will allow the power steering assist to remain active until the vehicle is stopped.

• Lights And Instruments#2021128March 9, 2021

  929 units affected

  Issue: On certain transit buses, the stop lamps and tail lamps are located too high above the ground. Canadian regulations provide a maximum mounting height for the stop lamps and tail lamps. Safety Risk: Stop lamps and tail lamps that are mounted too high may cause reduced visibility, which could increase the risk of a crash. Corrective Actions: Nova Bus will notify owners by mail and provide them with directions for changing the mounting position of the stop and tail lamps.

• Structure#2020271June 17, 2020

  199 units affected

  Issue: On certain transit buses, the safety re-opening mechanisms on the rear passenger door may not work properly under certain operating conditions due to a programming error. As a result, the rear passenger door could close on a person. Safety Risk: A rear passenger door that closes on a person could cause an injury. Corrective Actions: Nova Bus will notify owners in writing and provide them with directions for updating the vehicle software.

• Seats And Restraints#2019332July 3, 2019

  117 units affected

  Issue: On certain transit buses, the hardware used to secure some of the seats was not properly tightened. This could cause the hardware or seat mount to fail. As a result, the seat could drop to the floor. Safety Risk: Seats that are not secure could create a risk of injury for passengers. Corrective Actions: Nova Bus will notify owners in writing and provide them with directions for inspecting and replacing the seat rails and hardware.

• Engine#2019171April 5, 2019

  318 units affected

  Issue: On certain buses, the electrical connector for the engine door fan is too small and could overheat. Safety Risk: An electrical connector that overheats could create the risk of a fire. Corrective Actions: The company will notify owners by mail. Owners will be supplied with parts and instructions for replacing the electrical connector for the engine door fan.

• Suspension#2018594October 30, 2018

  205 units affected

  On certain articulated transit buses equipped with a Hubner turntable and Cummins engine, an engine fault code may cause the articulating dampener control unit to misinterpret the vehicle’s speed. This would result in no dampening in the articulation, which would reduce vehicle stability and increase the risk of a crash causing injury and/or damage to property. Correction: The articulating dampener control unit software will be updated to alert the driver in the case of an engine fault and put the vehicle into emergency mode if vehicle speed cannot be interpreted.

• Seats And Restraints#2018456August 29, 2018

  67 units affected

  On certain replacement seat belts sold through Prevost’s Part and Service Center for use on Recaro AM72 or AM80 driver seats, the buckle assembly of the driver’s seat belt may be defective. This may result in an inability to insert the seat belt tongue into the buckle assembly. In the event of a crash, an unbuckled seat belt may increase the risk of injury to the driver. Correction: Owners will be contacted by Nova Bus and supplied with the inspection and repair instructions. Replacement driver seat belts and hardware will be provided by Nova Bus as required.

• Electrical#2018287May 31, 2018

  296 units affected

  On certain buses, corrosion of the electrical junction stud on the engine cradle could cause an electrical pathway to form between the stud and its attachment screws. If this were to occur, localized heating could cause the stud housing to melt, creating an increased risk of fire causing injury and/or property damage. Correction: Affected junction blocks will be replaced, and anti-corrosion treatment will be applied to the junction block studs and the cable terminals.

• Brakes#2018257May 14, 2018

  1,125 units affected

  On certain buses, there may be increased friction in a brake caliper guide pin due to a manufacturing defect. If undetected, this could cause the breakage of the guide pin bolt, irregular brake pad wear, and brake pad contact with the surface of the wheel. This could result in the sudden loss of tire pressure or brake function and possibly reduced parking brake functionality, increasing the risk of a crash causing injury and/or property damage. Correction: New guide pins will be installed at each wheel end on suspect axles.

• Heater And Defroster#2018062February 1, 2018

  500 units affected

  On certain vehicles, PEX connectors in the passenger compartment heating system may have been exposed to lubricant at time of assembly and/or if the transmission oil cooler were to fail, could be contaminated with transmission oil. This could cause the connection to degrade, potentially resulting in a leak. Leaking coolant could come into contact with passengers, resulting in burn injuries. Correction: Connectors will be replaced. Note: This is an expansion of recall 2017-477.

• Seats And Restraints#2017571November 22, 2017

  119 units affected

  On certain buses equipped with Recaro AM72 or AM80 driver seats with Adient seat belts, the latch assembly of the driver’s seat belt may be defective, which would result in the seat belt tongue not being able to be inserted into the latch assembly. In the event of a crash, an unlatched seat belt may increase the risk of injury to the driver. Correction: Owners will be contacted by Nova Bus and supplied with the inspection and repair instructions. Replacement driver seat belts and hardware will be provided by Nova Bus as required.

• Heater And Defroster#2017477October 4, 2017

  851 units affected

  On certain vehicles, PEX connectors in the passenger compartment heating system may have been exposed to lubricant at time of assembly, and/or if the transmission oil cooler were to fail, could be contaminated with transmission oil. This could cause the connection to degrade, potentially resulting in a leak. Leaking coolant could come into contact with passengers, resulting in burn injuries. Correction: Connectors will be replaced.

• Engine#2017264May 16, 2017

  159 units affected

  Certain buses could experience a loss of communication within the bus multiplex network. This could cause the engine to accelerate to full RPM without throttle input by the driver, which could increase the risk of a crash causing injury and/or damage to property. Correction: Nova Bus will reprogram the vehicles to correct this issue.

• Structure#2017240May 3, 2017

  262 units affected

  On certain buses, the latching mechanism that holds the roof canopy in place may become out of adjustment and allow for the canopy to unlatch. If this were to occur, the canopy may separate from the vehicle, which could become a road hazard, increasing the risk of a crash causing injury and/or property damage. Correction: Dealers will add a self-locking latch and new structural brackets to the roof canopy.

• Visual System#2016104March 3, 2016

  818 units affected

  On certain vehicles, the pin that attaches to the windshield wiper idler arm could strip. If the pin were to become stripped, it would result in the driver side windshield wiper to become inoperable. Loss of windshield wiping capability, should it occur during a rainy/snowy day, may compromise the driver's ability to see the road and its users, which could result in a crash causing property damage and/or injury. Correction: Dealers will replace the the suspect idler arm of the windshield wiper assembly.

Canadian data updated August 24, 2026

• SERVICE BRAKES, AIR:SUPPLY:LOW PRESSURE WARNING:SWITCH#26V355000June 2, 2026

  Nova Bus (US) Inc. (Nova Bus) is recalling certain 1997-2002, 2005-2024 LFS, 2009-2014, and 2016 - 2024 LFS Artic transit buses. The low brake air pressure warning light may fail to illuminate when the engine is off. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."

  Risk: A low brake air pressure warning light that fails to illuminate when the engine is off will not alert the driver to a low brake pressure condition, increasing the risk of a crash if the parking brake is disengaged before starting the engine.

  Remedy: Nova Bus will update the firmware, free of charge. Interim owner notification letters explaining the safety risk were mailed by July 17, 2026. Owners will receive another notice once remedy becomes available. Owners may contact Nova Bus customer service at 1-450-472-6410. Nova Bus' number for this recall is CR5918. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 2, 2026.

• SEAT BELTS:FRONT#24V647000November 5, 2024

  Nova Bus (US) Inc. (Nova) is recalling certain 2010-2020 LFS Artic and 2012-2024 LFS vehicles. The driver's seat belt may not retract properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."

  Risk: A seat belt that does not retract properly may result in a loose seat belt, which can increase the risk of injury in a crash.

  Remedy: Nova Bus will install additional seat stoppers to the driver's rear partition, free of charge. Owner notification letters are expected to be mailed July 4, 2025. Nova's number for this recall is CR5635. This recall expands and replaces previous recall number 23V-350. Vehicles that were previously recalled under 23V-350 will need to have the new remedy completed.

• SERVICE BRAKES, AIR:DISC:CHAMBER#24V558000July 25, 2024

  Nova Bus (US) Inc. (Nova Bus) is recalling certain 2016-2019 LFS and LFS Artic buses. The brake chamber on the rear axle may have been improperly manufactured, which can result in an air leak.

  Risk: A brake chamber air leak may cause the brakes to engage unexpectedly, which can overheat the brakes and increase the risk of a fire. Additionally, unexpected braking can increase the risk of a crash.

  Remedy: Nova Bus will inspect and replace the brake chamber as necessary, free of charge. Owner notification letters were mailed November 02, 2024. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5619.

• SEATS:CRITICAL FASTENERS#23V714000October 25, 2023

  Nova Bus (US) Inc. (Nova) is recalling certain 2015-2019 LFS and LFS Artic transit buses. The attachment hardware may have been incorrectly installed beneath the rear wheel well passenger seats, allowing the seat to detach from the frame.

  Risk: A detached passenger seat may inadequately restrain a passenger during a crash, increasing the risk of injury.

  Remedy: Owners are advised not to drive their vehicles until the remedy is completed. Nova Bus will inspect and replace the attachment hardware as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus number for this recall is CR5500.

• EXTERIOR LIGHTING#22V323000May 11, 2022

  Nova Bus (US) Inc. (Nova) is recalling certain 2016-2020 LFS and 2013-2022 LFS Artic buses. The momentary STOP and YIELD text message board is duplicating the stop light and turn signal light signals. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

  Risk: The momentary text message board duplicating light signals may cause confusion, increasing the risk of a crash.

  Remedy: Nova will coordinate with Prevost Service Centers to remove the momentary text message board duplicating light signals and associated equipment, free of charge. Owner notification letters were mailed on June 27, 2022. Owners may contact Nova's customer service at 1-800-350-6682. Nova's number for this recall is CR5267/68/69.

• FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL#21V351000May 14, 2021

  Nova Bus is recalling certain 2016-2020 LFS and LFS Artic vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

  Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.

  Remedy: Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on July 9, 2021. Owners may contact Nova Bus customer service at 1-800-350-6682.

• POWER TRAIN:AUTOMATIC TRANSMISSION#20V457000August 5, 2020

  Nova Bus (Nova) is recalling certain 2016 LFS and LFS Artic buses equipped with specific Allison Transmission drive units. The pressure switches on these Drive Units may fail, possibly resulting in a loss of drive.

  Risk: A loss of drive can disable the vehicle unexpectedly, increasing the risk of a crash. Additionally, offloading passengers to transfer them to another bus can increase the risk of injury.

  Remedy: Nova will notify owners, and Allison Transmissions will replace the C1 and C2 pressure switches, free of charge. The recall began September 15, 2020. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR4943.

• SEATS#19V511000July 2, 2019

  Nova Bus (Nova) is recalling certain 2014-2017 LFS and LFS Artic buses equipped with USSC cantilever seats. The hardware used to attach the cantilever seats to the side rail may have been improperly tightened. As a result, the cantilever seat may drop to the floor.

  Risk: If the cantilever seat drops while it is occupied, there is an increased risk of an injury.

  Remedy: Nova will notify owners, and dealers will inspect and replace the seat rails and hardware, as necessary, free of charge. The recall began August 30, 2019. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR4663.

• ELECTRICAL SYSTEM:SOFTWARE#18V829000November 26, 2018

  Nova Bus (Nova) is recalling certain 2013-2018 Nova LFS Artic transit buses. A fault code in the engine may cause the vehicle to operate at zero velocity and lack of dampening reducing vehicle stability.

  Risk: If there is a loss of vehicle stability, it can increase the risk of a crash.

  Remedy: Nova will notify owners, and dealers will update the Hubner ACU software, free of charge. The recall began December 6, 2018. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR4422.

• SERVICE BRAKES, AIR:DISC:CALIPER#18V299000May 7, 2018

  Nova Bus (Nova) is recalling certain 2015-2017 Nova LFS and LFS Artic transit buses, equipped with axles with radial air disk brakes. Surface roughness of a guide pin in the radial brake calipers may cause the brake carriage guide pin support bolt to break.

  Risk: Breakage of the guide pin can cause loss of braking ability or loss of tire pressure, increasing the risk of a crash.

  Remedy: Nova will notify owners and dealers will install new guide pins at each wheel end on suspect axles, free of charge. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR4079.

• ELECTRICAL SYSTEM#17V323000May 16, 2017

  Nova Bus (Nova) is recalling certain 2016 Nova LFS Artic transit buses. In the event of a loss of communication within the bus' multiplex network, the computer may command full throttle application, without input from the driver.

  Risk: Unintentional, full throttle application may increase the risk of a crash.

  Remedy: Nova has notified owners, and dealers have reprogrammed the buses, free of charge. The recall began on April 28, 2017. Owners may contact Nova customer service at 1-450-472-6410. Nova's recall number for this campaign is CR4041.

• VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES#16V135000March 4, 2016

  Nova Bus (Nova) is recalling certain model year 2014-2016 LFS and LFS Artic vehicles manufactured from January 1, 2014, through February 15, 2016. On the affected vehicles, the pin on the wiper idler arm may strip causing the windshield wipers to become inoperative.

  Risk: If the windshield wipers become inoperative, visibility will be decreased, increasing the risk of a crash.

  Remedy: Nova will notify owners, and dealers will replace the wiper idler arm, free of charge. The recall began on April 21, 2016. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR3601.