2015 Mercedes-Benz Sprinter 3500 recalls

• Steering#2021216April 9, 2021

  5,614 units affected

  Issue: On certain vehicles, the power steering return hoses may detach at their connection points. If this happens, power steering fluid can leak. This would result in a loss of power steering assist and power steering fluid could leak onto the road. Note: This is an expansion of Mercedes-Benz Recall 4695079 (Transport Canada Recall No. 2020-517). Safety Risk: A loss of power steering assist may result in a sudden increase in steering effort, especially at low speeds. This could increase the risk of a crash. A power steering fluid leak could create a road hazard. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to check the power steering return hose connections. Dealers will install a clamp at the connection point, if needed.

• Electrical#2021050February 5, 2021

  3,946 units affected

  Issue: On certain recreational vehicles (RVs) and camper van conversions, moisture could cause a rear wheel speed sensor to fail. If this happens, the Electronic Stability Program (ESP) control unit may not work properly. Note: A malfunction of the ESP control unit can cause the ESP or ABS warning lights to turn on, and a "workshop assistance" message could appear in the instrument cluster. Safety Risk: A stability control system that does not work properly could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to replace the rear wheel speed sensors with an improved part.

• Steering#2020517October 29, 2020

  4,102 units affected

  This recall was replaced by Transport Canada Recall No. 2021-216. Issue: On certain vehicles, the power steering return hoses may detach at their connection points. If this happens, power steering fluid can leak. This would result in a loss of power steering assist and power steering fluid could leak onto the road. Safety Risk: A loss of power steering assist may result in a sudden increase in steering effort, especially at low speeds. This could increase the risk of a crash. A power steering fluid leak could create a road hazard. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to check the power steering return hose connections. Dealers will install a clamp at the connection point, if needed.

• Seats And Restraints#2020339July 23, 2020

  24 units affected

  Issue: On certain cargo vans, an additional bench seat may have been installed incorrectly. In specific, the seat may not be properly attached and may not have protection from corrosion. Over time, this could cause the seat to loosen and detach. Note: This recall only affects vans that were sold by Mercedes-Benz Mississauga, and up-fitted by Total Autoglass. Safety Risk: A seat that is loose or detaches could increase the risk of injury in a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect your van. The vehicle will be repaired as necessary. Mercedes-Benz advises that these bench seats should not be used until an inspection is completed.

• Airbag#2019455September 4, 2019

  23,448 units affected

  Issue: On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Action: Owners will be notified by mail and instructed to take their vehicle to a dealer to have the passenger-front airbag module replaced. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected. Additional note: This recall supersedes recall 2018-648.

• Airbag#2019454September 4, 2019

  26,050 units affected

  Issue: On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the driver-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Action: Owners will be notified by mail and instructed to take their vehicle to a dealer to have the driver-front airbag module replaced. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected. Additional note: This recall supersedes recall 2016-159.

• Electrical#2017247May 10, 2017

  224 units affected

  On certain motorhomes built on a Mercedes Sprinter cutaway or Mercedes chassis, the radio volume control module connected to the Mercedes chassis electrical system can cause improper operation of various electrical systems. This can result in an engine stall, and/or interference with the proper operation of the airbag system. Additionally, dash warning lights, exterior running lights can also be affected. Failure of these electrical systems will increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will remove the radio volume module and harness from the chassis electrical system.

• Powertrain#2017070February 10, 2017

  4 units affected

  Certain 4x4 vehicles may fail to comply with requirements of CMVSS 301 - Fuel System Integrity. The vehicles were not fitted with a drive shaft catch strap at the time of assembly. In the event of a crash without the additional drive shaft catch strap, the fuel tank could become damaged, allowing a fuel leak to occur. Fuel leakage, in the presence of an ignition source, could result in a fire. Correction: Dealers will retrofit the additional drive shaft catch strap.

• Airbag#2017069February 10, 2017

  1,818 units affected

  On certain vehicles, a reinforcement plate and the protective bracket may not have been installed on the airbag control unit. This could cause the airbag control unit to become damaged in the event of a frontal impact. If this occurs, this could prevent the airbag system to work properly in the event of a secondary impact requiring the deployment of additional airbags which could increasing the risk of injury to the occupants. Correction: Dealers will install the reinforcement plate with the protective bracket.

• Structure#2016192April 28, 2016

  27 units affected

  On certain vehicles, the paint used on the body structure may contain a defect that could allow the top layer to separate. In the event of a crash, this could allow the windows to peel away from the vehicles due to insufficient adhesion in between the layers of paint, increasing the risk of injury. Correction : Dealers will renew the paintwork of the affected areas.

• Structure#2015055February 6, 2015

  1,173 units affected

  On certain vehicles, the B-pillar may not have been correctly assembled. As a result, the doors could be more difficult to open if the vehicle was involved in a severe frontal collision. This could increase the risk of injury. Correction: Dealers will inspect and repair the B-pillar as needed.

• Engine#2014546December 3, 2014

  5,877 units affected

  On certain vehicles equipped with four-cylinder diesel engines, the timing chain tensioner gasket could fail, causing an oil leak. If the vehicle is operated in this condition, this could cause engine failure, which would result in a loss of motive power. Oil leaking onto hot engine surfaces could also increase the risk of a fire. These issues could increase the risk of injury and/or damage to property. Correction: Dealers will replace the timing chain tensioner gasket.

Canadian data updated August 24, 2026

• ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE#21V042000February 3, 2021

  Daimler Vans USA, LLC (DVUSA) is recalling certain 2012-2018 Mercedes Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles upfitted into campers or recreational vehicles. The Electronic Stability Control (ESC) unit may become disabled on these vehicles.

  Risk: If ESC becomes disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash.

  Remedy: DVUSA will notify owners, and dealers will replace the rear-wheel speed sensor with a more robust sensor, free of charge. DVUSA issued owners an interim notification on March 10, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NC3DREZAHA.

• STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS#20V663000October 28, 2020

  Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.

  Risk: The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.

  Remedy: DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this campaign is NV3LETULPE.

• SEATS#19V238000March 26, 2019

  Vantage Mobility International, LLC (Vantage) is recalling certain 2015-2018 Ford Transit Van, Mercedes-Benz Sprinter, and 2007 Ford F-250-based shuttle vehicles equipped with Freedman GO-3S foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

  Risk: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

  Remedy: Vantage has notified owners, instructing them to contact Freedman for a repair kit, free of charge. The recall began March 25, 2019. Owners may contact Freedman customer service at 1-800-443-4540.

• AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE#19V003000January 8, 2019

  Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the driver frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

  Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

  Remedy: DVUSA will notify owners, and dealers will replace the front driver air bag module, free of charge. The recall is began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.

• AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE#19V004000January 8, 2019

  Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

  Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

  Remedy: DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.

• EQUIPMENT#17V786000December 8, 2017

  Midwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

  Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

  Remedy: Midwest will notify owners, and dealers will replace the fire extinguisher with a different brand, free of charge. The recall began on December 11, 2017. Owners may contact Kidde customer service for their replacement extinguisher at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

• POWER TRAIN:DRIVELINE:DRIVESHAFT#17V094000February 10, 2017

  Daimler Vans USA, LLC (DVUSA) is recalling certain 2015 Mercedes-Benz Sprinter 2500 and 3500 vehicles. The affected vehicles were manufactured without a driveshaft catch strap, allowing a loose driveshaft to strike the fuel tank. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

  Risk: A loose driveshaft may strike and puncture the gas tank, resulting in a fuel leak, increasing the risk of a fire.

  Remedy: DVUSA will notify owners, and dealers will install a driveshaft catch strap, free of charge. The recall began on April 27, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

• AIR BAGS#17V093000February 10, 2017

  Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles were manufactured without a reinforcement plate and protective bracket on the air bag control unit. As a result, the air bag control unit may not remain functional after the initial impact, possibly preventing additional air bags from deploying in response to a secondary impact.

  Risk: If additional air bags do not deploy as intended, the occupants are at an increased risk of injury.

  Remedy: DVUSA will notify owners, and dealers will install a reinforcement plate and protective bracket around the air bag control unit, free of charge. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

• FUEL SYSTEM, DIESEL#17V092000February 10, 2017

  Daimler Vans USA, LLC (DVUSA) is recalling certain 2015 Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles were manufactured without a protective plate on the front of the gas tank and a foam ring at the filler neck. As such, these vehicles may not comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

  Risk: Without the protective plate and the foam ring installed, impacts may damage the tank resulting in a fuel leak that can increase the risk of a fire.

  Remedy: DVUSA will notify owners, and dealers will replace the fuel tank, free of charge. The recall began on June 6, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

• STRUCTURE:BODY:ROOF AND PILLARS#16V351000May 24, 2016

  Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles manufactured May 31, 2015, to April 30, 2016, and 2015-2016 Freightliner Sprinter 2500 and 3500 vehicles manufactured May 1, 2015, to April 30, 2016. The affected vehicles are configured to have super-high roofs, but may not be equipped with the required crash pads.

  Risk: If the required crash pads are missing, it can increase the risk of injury to a front passenger seat occupant if they are unbelted.

  Remedy: DVUSA will notify owners, and dealers will install the required crash-pads, free of charge. The recall began on August 11, 2016. Owners may contact DVUSA customer service at 1-877-762-8267.

• STRUCTURE:BODY#16V261000April 29, 2016

  Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes Benz and Freightliner Sprinter 2500 and 3500 vehicles manufactured April 1, 2015, to October 31, 2015. The affected vehicles may have had multiple layers of paint applied, and as a result, in a crash, the windows may separate from the vehicle when the outer layer of paint peels from the layer below.

  Risk: If the windows separate from the vehicle in a crash, the occupants are at a greater risk of injury.

  Remedy: DVUSA will notify owners, and dealers will remove the windows and inspect the paintwork, repainting the vehicles as necessary, free of charge. This recall began August 4, 2016. Owners may contact DVUSA customer service at 1-770-705-2070.

• EQUIPMENT:OTHER:LABELS#16V093000February 18, 2016

  Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vans manufactured April 29, 2015, to December 15, 2015. The affected vehicles have a tire pressure label that incorrectly states a higher maximum load capacity than the vehicle is designed for.

  Risk: The vehicle may be overloaded if loaded to the incorrect weight shown on the label, possibly resulting in axle or tire failure, increasing the risk of a crash.

  Remedy: DVUSA will notify owners, and Mercedes-Benz and Freightliner dealers will replace the incorrect tire pressure label, free of charge. The recall began March 2016. Owners may contact DVUSA customer service at 1-877-762-8267.