RECALLS — MCI E4500
MCI E4500 recalls
MCI E4500 model years 2010–2013 covered by at least one recall campaign. Pick a year to see the Canadian and U.S. campaigns side by side.
Choose a model year
U.S. NHTSA campaigns are listed on each year page, where they are queried live by model year. The Canadian list below covers every year together.
Transport Canada recalls
07- Visual System#2026007
2,161 units affected
Issue: On certain buses, the wrong glass may have been installed on the lower front entry door panel. As a result, the glass may not meet certain requirements of Canadian regulations. Safety Risk: An incorrect window glass could reduce visibility and increase the risk of a crash. Corrective Action: Motor Coach Industries (MCI) will notify owners by mail and provide you with instructions for how to replace the lower glass panel. Alternatively, you may schedule an appointment to have the lower glass panel replaced at an authorized MCI service center.
- Steering#2019006
177 units affected
Issue: Certain buses built with a rear tag-axle steering system may exhibit a steering lock-up at highway speed. Safety Risk: This problem could cause a sudden loss of steering control that could create the risk of a crash. Corrective Action: A final repair has not yet been determined. The cause of this problem is under investigation. In the interim, the company will notify owners by mail and advise them to immediately verify that the rear tag-axle caster adjustment is within specification.
- Other#2011377
245 units affected
On certain vehicles, specific operating conditions (such as tight, successive, highly banked curves in opposite directions), could trigger unintended Electronic Stability Control (ESC) system intervention. As a result, the ESC may unnecessarily apply one of the front brakes in order to correct the perceived oversteer condition. This may cause the vehicle to deviate from the intended path, thereby increasing the risk of a crash causing property damage and/or personal injury. Correction: Dealers will replace the ESC module.
- Visual System#2011275
45 units affected
On certain coaches, an incorrect fuse (15 amp) may have been installed, during vehicle assembly, in the inline fuse holder for the windshield wiper motor. This could allow the wiper motor fuse to open under a heavy load created by other accessories connected to the electrical stud block. Loss of windshield wiping capability, should it occur during a rainy/snowy day, may compromise the driver's ability to see the road and its users, which could result in a crash causing property damage and/or personal injury. Correction: Dealers will replace the 15 amp fuse with a 30 amp fuse.
- Electrical#2011094
9 units affected
On certain coaches, the wiper motor may have been incorrectly installed during vehicle assembly. The wiper motor may have been connected to a circuit protected by a 7.5A fuse instead of one with a 30A fuse. Under a heavy load such as high winds, heavy rain, snow, or a dry windshield, the wipers may fail. Loss of windshield wiping capability, should it occur during a rainy/snowy day, may compromise the driver's ability to see the road and its users, which could result in a crash causing property damage and/or personal injury. Correction: Dealers will inspect and, if necessary, rework the incorrectly installed wiring.
- Wheels#2010153
22 units affected
On certain coaches, the front and/or tag axle assemblies may have been installed with improper torque applied to the hub/rotor/wheel adapter bolts. Reduced bolt torque could lead to vibration loosening of the bolt, and could result in a wheel off condition. This could result in a crash causing property damage, personal injury or death. Correction: Dealers will verify the torque of the affected hub/rotor/wheel adapter plate bolts and replace the bolts as necessary.
- Electrical#2010097
209 units affected
Certain vehicles were equipped with a DOGA brand windshield wiper motor that may fail to operate properly while the wiper system is functioning. The windshield wipers may operate intermittently, operate at a single speed, or stop completely. A faulty windshield wiper motor may reduce the driver's visibility and increases the risk of a crash causing property damage, personal injury or death. Correction: Dealers will replace the wiper motor assembly.
Canadian data updated August 24, 2026
Does this recall apply to my vehicle?
Matched by make, model, and model year. Many recalls affect only specific VIN ranges — confirm with your dealer using your full VIN.
What to do
Recall repairs are free at a franchised dealer in both countries. To confirm a recall applies to your specific vehicle, contact your manufacturer or dealer with your full VIN, or use the official channel:
- NHTSA recall lookup (search by VIN) — U.S. National Highway Traffic Safety Administration
- Defects and recalls database — Transport Canada