RECALLS — MAKE · MODEL · YEAR
2021 RAM Promaster City recalls
11 safety recall campaigns have been filed for the 2021 RAM Promaster City with Transport Canada and the U.S. NHTSA. Here is what both agencies say.
- Canadian recalls
- 08
- U.S. recalls
- 03
- Total campaigns
- 11
Transport Canada recalls
08- Engine#2025578
27,010 units affected
Issue: On certain vehicles, the wiring for the 400 W radiator cooling fan module may not have proper circuit protection. Additionally, the bearing for the fan could fail. If this happens, the wiring could overheat and melt before the fuse blows. Safety Risk: Wiring that overheats and melts could create the risk of a fire. Corrective Actions: FCA Canada will notify owners in writing and advise you to take your vehicle to a dealership to replace the cooling fan module and fuse. The dealer will also install a label on the power distribution center and add an insert to the owner's manual.
- Visual System#2025442
9,533 units affected
Issue: On certain vehicles, a problem with the rearview camera could cause the rearview camera image not to display correctly or at all. Safety Risk: A rearview camera image that doesn't display correctly could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: FCA Canada will notify owners in writing and advise you to take your vehicle to a dealership to replace the rearview camera.
- Label#2024548
314,717 units affected
Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". Canadian regulations require the information to be listed on the label in both English and French. Safety Risk: This error does not affect vehicle safety. Corrective Actions: This is not a recall. The company has corrected the tire and loading information label for all new vehicles.
- Structure#2024327
24 units affected
Issue: On certain vehicles, the passenger-side sliding door may be missing a support beam. In a crash, this could reduce the door's strength. Additionally, the tire and loading information label may not list the correct seating capacity. Safety Risk: A door structure that isn't strong enough could increase the risk of injuries in a crash. Corrective Actions: FCA Canada will notify owners by mail and advise you to take your vehicle to a dealership to install the missing door beam and replace the tire and loading information label.
- Lights And Instruments#2024169
389 units affected
Issue: On certain vehicles, a wiring problem could cause the left-rear tail lamp and/or turn signal not to work. Safety Risk: A tail lamp that doesn't work could make the vehicle less visible to others. A turn signal that doesn't work could cause a person not to recognize when a driver intends to turn or change lanes. Both issues could increase the risk of a crash. Corrective Actions: FCA Canada will notify owners by mail. The corrective actions for this recall are under development.
- Powertrain#2023253
10,247 units affected
Issue: On certain vehicles, the transmission parking pawl may not fully engage when you shift to park. If this happens, and the parking brake isn't used, the vehicle could roll away. Safety Risk: A parked vehicle that moves suddenly could create the risk of an injury or a crash. Corrective Actions: FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealership to update the powertrain control module (PCM) calibration software. The dealer will also inspect and, if necessary, replace the transmission or parts inside the transmission. To reduce the safety risk, FCA Canada recommends that you should always use the parking brake when you park.
- Lights And Instruments#2021577
1,076 units affected
Issue: On certain vehicles, the turn signal indicator does not flash quickly to indicate when a turn signal bulb is not working. Canadian regulations require a change in the flash rate of the turn signal indicator when a turn signal bulb stops working. Safety Risk: This problem could cause a driver to be unaware that the turn signals are not working. Turn signals that do not work may cause a person not to recognize when a driver intends to turn or change lanes. This could increase the risk of a crash. Corrective Action: FCA Canada will notify owners by mail and instruct you to bring your vehicle to a dealer to update the body control module (BCM) software.
- Seats And Restraints#2021553
655 units affected
Issue: On certain vehicles, the passenger seat belt assemblies may contain defective automatic locking retractors (ALR). As a result, the seat belts may not properly lock to secure a child seat. Safety Risk: A seat belt that is used to secure a child restraint but is not properly locked could increase the risk of injury in a crash. Corrective Actions: FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the seat belts. They will be replaced, if necessary.
Canadian data updated August 24, 2026
U.S. NHTSA recalls
03- EXTERIOR LIGHTING:TURN SIGNAL#21V728000
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
Remedy: Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
- SEAT BELTS#21V699000
Chrysler (FCA US, LLC) is recalling certain 2021 Ram ProMaster City and Ram ProMaster vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: An unsecured child restraint system can increase the risk of injury during a crash.
Remedy: Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853- 1403. FCA US LLC's number for this recall is Y61.
- SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE#21V147000
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram ProMaster City vehicles. The Anti-Lock Brake System (ABS) module may have internal damage, which could result in a loss of braking performance or autonomous braking functions.
Risk: The loss of braking performance or autonomous braking functions can increase the risk of a vehicle crash without prior warning.
Remedy: FCA US, LLC will notify owners, and dealers will replace the ABS module, free of charge. The recall began on March 30, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
Does this recall apply to my vehicle?
Matched by make, model, and model year. Many recalls affect only specific VIN ranges — confirm with your dealer using your full VIN.
What to do
Recall repairs are free at a franchised dealer in both countries. To confirm a recall applies to your specific vehicle, or to book the work, contact your manufacturer or dealer with your full VIN, or use the official channel:
- NHTSA recall lookup (search by VIN) — U.S. National Highway Traffic Safety Administration
- Defects and recalls database — Transport Canada
Check a 2021 RAM Promaster City VIN
A VIN decode confirms your vehicle's exact model year, trim and assembly plant, then runs this same recall check against it.