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RECALLS — MAKE · MODEL · YEAR

2021 Mercedes-Benz E Class recalls

14 safety recall campaigns have been filed for the 2021 Mercedes-Benz E Class with Transport Canada and the U.S. NHTSA. Here is what both agencies say.

Canadian recalls
14
U.S. recalls
00
Total campaigns
14

Transport Canada recalls

14
  • Electrical#2024342

    2,691 units affected

    Issue: On certain vehicles, the recall repairs completed by a Mercedes-Benz dealer during recall 5491309 (Transport Canada recall no. 2022-397) may not have been done correctly. As a result, a second repair is required. On certain vehicles equipped with 4-wheel drive (4Matic), the transmission wiring harness may not be routed correctly. As a result, water could enter the wiring harness connector and cause a short circuit. Note: This recall replaces Transport Canada recall no. 2022-397. Safety Risk: A short circuit can create the risk of a fire, even while the vehicle is parked and turned off. Corrective Actions: Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to replace the transmission wiring harness.

  • Electrical#2024081

    1,784 units affected

    Issue: On certain vehicles, the bolt for the 48 V ground connection may not have been tightened properly. As a result, the wiring could overheat and melt. Safety Risk: Wiring that overheats and melts can create the risk of a fire. Corrective Actions: Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, tighten the ground connection.

  • Fuel System#2023672

    7,531 units affected

    Issue: On certain vehicles, the fuel delivery module could fail. If this happens, the engine may run rough or may not start. This could also result in a sudden loss of engine power while driving. Note: This is an expansion of Transport Canada recall 2023-353. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to replace the fuel delivery module.

  • Fuel System#2023353

    18,461 units affected

    Issue: On certain vehicles, the fuel delivery module could fail. If this happens, the engine may run rough or may not start. This could also result in a sudden loss of engine power while driving. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to replace the fuel delivery module.

  • Electrical#2022547

    2,630 units affected

    Issue: On certain vehicles, the 12 V battery (in the trunk) could move in a crash. As a result, the battery electrical connexions could detach. If this happens, the post-crash safety systems (like the emergency calling (eCall) system, electric seat adjustment, hazard warning lights, and automatic door unlocking) may not work. Safety Risk: Safety systems that don't work correctly could increase the risk of injury. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealership to add a bracket to better secure the battery.

  • Electrical#2022397

    2,747 units affected

    Issue: On certain vehicles equipped with 4-wheel drive (4Matic), the transmission wiring harness might not be routed correctly. As a result, water could enter the wiring harness connector and cause a short circuit. Safety Risk: A short circuit can create the risk of a fire, even while the vehicle is parked and turned off. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealership to inspect the connector on the transmission wiring harness, and repair it if necessary. Additionally, the dealer will install a bracket to improve the routing of the transmission wiring harness.

  • Other#2022263

    49,728 units affected

    Issue: On certain vehicles equipped with the emergency calling (eCall) system, the SIM card for the communications module could disable itself. If this happens, the eCall system would not work properly when there is a crash or when the SOS button is pressed. Safety Risk: If the eCall system does not work in an emergency situation, there could be a delay in response from emergency services. Corrective Actions: Mercedes-Benz will notify owners by mail and send a wireless over-the-air software update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.

  • Accessories#2022140

    1,815 units affected

    Issue: On certain vehicles, the DISTRONIC driver assistance system might not detect when the driver removes their hands from the steering wheel. If the driver has a medical emergency (and is unable to drive or loses consciousness), the active emergency stop assist and emergency call functions would not activate. Note: This recall only affects vehicles equipped with a heated leather steering wheel. Safety Risk: If the active emergency stop and emergency call features do not work in an emergency situation, there could be an increased risk of a crash, and there could be a delay in response from emergency services. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealership to update the software for the hand detection system.

  • Seats And Restraints#2021493

    361 units affected

    Issue: On certain vehicles, the passenger seat belt assemblies may contain defective automatic locking retractors (ALR). As a result, the seat belts may not properly lock to secure a child seat. Note: The vehicle's lower universal anchorage system (UAS) is not affected by this defect and may still be used to secure a child seat. Safety Risk: A seat belt that is used to secure a child restraint but is not properly locked could increase the risk of injury in a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the seat belts. They will be replaced, if necessary.

  • Seats And Restraints#2021340

    74 units affected

    Issue: On certain C and E-Class convertible models, the head restraints on the rear seats may not have been properly assembled. As a result, the head restraints may not latch properly, and could move or detach from the seat in a crash. Safety Risk: Head restraints that move or detach in a crash could increase the risk of an injury. Corrective Action: Mercedes-Benz will contact owners by mail and instruct you to take your car to a dealer to inspect and replace the rear seat head restraints, as required. To reduce the safety risk, Mercedes-Benz recommends that you should remove the rear seat head restraints and not use the rear seats until the recall repairs are completed.

  • Visual System#2021291

    40,646 units affected

    Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Safety Risk: A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and send a wireless over-the-air software update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.

  • Airbag#2021207

    1,082 units affected

    Issue: On certain vehicles, there may be a problem with the front seat position switches. As a result, the airbags and seat belt force limiters may not work properly in a crash. Safety Risk: Airbags or seat belts that do not work properly could create an increased risk of injury in a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to replace the seat position switches.

  • Electrical#2021064

    75,231 units affected

    Issue: On certain vehicles equipped with the emergency calling (eCall) system, the communications module may temporarily lose power during a crash. If this happens, the wrong vehicle location may be transmitted through the eCall system. This could cause emergency responders to be sent to the wrong location. Safety Risk: If the eCall system sends out the wrong location after a crash, there could be a delay in response from emergency services. Corrective Actions: Mercedes-Benz will notify owners by mail and send a wireless over-the-air update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.

  • Accessories#2021041

    41,731 units affected

    Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Safety Risk: A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to update the head unit software.

Canadian data updated August 24, 2026

U.S. NHTSA recalls

00

No recalls found for this make, model, and year.

Does this recall apply to my vehicle?

Matched by make, model, and model year. Many recalls affect only specific VIN ranges — confirm with your dealer using your full VIN.

What to do

Recall repairs are free at a franchised dealer in both countries. To confirm a recall applies to your specific vehicle, or to book the work, contact your manufacturer or dealer with your full VIN, or use the official channel:

Check a 2021 Mercedes-Benz E Class VIN

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