RECALLS — MAKE · MODEL · YEAR
2011 Glaval Entourage recalls
4 safety recall campaigns have been filed for the 2011 Glaval Entourage with Transport Canada and the U.S. NHTSA. Here is what both agencies say.
- Canadian recalls
- 04
- U.S. recalls
- 00
- Total campaigns
- 04
Transport Canada recalls
04- Structure#2015582
10 units affected
On certain buses equipped with a Ricon S-Series wheelchair lift, the platform could potentially crack due to bent knuckle link arms and/or defective bearing. Overtime, the platform could separate of the rear portion of the pivot plate making the lift inoperable and putting the lift operator at risk of injury. Correction: Owners will need to make an appointment with the local Ricon Dealer to have the lift inspected and repaired.
- Accessories#2014530
11 units affected
On certain buses equipped with a Ricon wheelchair lift, the lift platform sides may crack, which could cause the lift to lean against the vehicle door(s) and potentially fall out of the vehicle when the doors are opened, putting the lift operator at risk of injury. Correction: Dealers will inspect lift platforms for cracks and repair as necessary, and install a repair kit.
- Heater And Defroster#2013243
155 units affected
On some buses, bolts securing ceiling-mounted air conditioning evaporator may loosen. This could result in the evaporator falling from the ceiling, potentially causing injury and/or damage to property. Correction: Dealers will re-torque or replace the bolts.
- Accessories#2012412
120 units affected
On certain buses equipped with a Ricon platform wheelchair lift, depending on the installation location, the handheld pendant control wiring protective cover could contact the hydraulic pump power lug. As the protective cover is conductive, this would result in a high current short-circuit and cause a fire, possibly resulting in injury and/or damage to property. Correction: Owners will be provided with a supplemental cover kit and a non-conductive cover for the control wiring.
Canadian data updated August 24, 2026
U.S. NHTSA recalls
00No recalls found for this make, model, and year.
Does this recall apply to my vehicle?
Matched by make, model, and model year. Many recalls affect only specific VIN ranges — confirm with your dealer using your full VIN.
What to do
Recall repairs are free at a franchised dealer in both countries. To confirm a recall applies to your specific vehicle, or to book the work, contact your manufacturer or dealer with your full VIN, or use the official channel:
- NHTSA recall lookup (search by VIN) — U.S. National Highway Traffic Safety Administration
- Defects and recalls database — Transport Canada
Check a 2011 Glaval Entourage VIN
A VIN decode confirms your vehicle's exact model year, trim and assembly plant, then runs this same recall check against it.