RECALLS — GLAVAL ENTOURAGE
Glaval Entourage recalls
Glaval Entourage model years 2010–2014 covered by at least one recall campaign. Pick a year to see the Canadian and U.S. campaigns side by side.
Choose a model year
U.S. NHTSA campaigns are listed on each year page, where they are queried live by model year. The Canadian list below covers every year together.
Transport Canada recalls
06- Structure#2015582
10 units affected
On certain buses equipped with a Ricon S-Series wheelchair lift, the platform could potentially crack due to bent knuckle link arms and/or defective bearing. Overtime, the platform could separate of the rear portion of the pivot plate making the lift inoperable and putting the lift operator at risk of injury. Correction: Owners will need to make an appointment with the local Ricon Dealer to have the lift inspected and repaired.
- Accessories#2014530
11 units affected
On certain buses equipped with a Ricon wheelchair lift, the lift platform sides may crack, which could cause the lift to lean against the vehicle door(s) and potentially fall out of the vehicle when the doors are opened, putting the lift operator at risk of injury. Correction: Dealers will inspect lift platforms for cracks and repair as necessary, and install a repair kit.
- Electrical#2014004
2 units affected
On certain buses, the alternator wiring harness may be pinched between the alternator mount plate and a heater hose clamp. This could damage the wiring insulation and eventually cause a spark/arcing, increasing the risk of a fire causing property damage and/or personal injury. Correction: Dealers will inspect and, if necessary, reposition the heater hose clamp.
- Electrical#2013400
699 units affected
On certain buses, a circuit board contained within the door header could overheat, potentially resulting in a fire causing injury and/or damage to property. Correction: Dealers will inspect and replace affected circuit boards.
- Heater And Defroster#2013243
155 units affected
On some buses, bolts securing ceiling-mounted air conditioning evaporator may loosen. This could result in the evaporator falling from the ceiling, potentially causing injury and/or damage to property. Correction: Dealers will re-torque or replace the bolts.
- Accessories#2012412
120 units affected
On certain buses equipped with a Ricon platform wheelchair lift, depending on the installation location, the handheld pendant control wiring protective cover could contact the hydraulic pump power lug. As the protective cover is conductive, this would result in a high current short-circuit and cause a fire, possibly resulting in injury and/or damage to property. Correction: Owners will be provided with a supplemental cover kit and a non-conductive cover for the control wiring.
Canadian data updated August 24, 2026
Does this recall apply to my vehicle?
Matched by make, model, and model year. Many recalls affect only specific VIN ranges — confirm with your dealer using your full VIN.
What to do
Recall repairs are free at a franchised dealer in both countries. To confirm a recall applies to your specific vehicle, contact your manufacturer or dealer with your full VIN, or use the official channel:
- NHTSA recall lookup (search by VIN) — U.S. National Highway Traffic Safety Administration
- Defects and recalls database — Transport Canada