Does the 2020 Chrysler Pacifica Hybrid have any recalls?

Transport Canada lists 6 campaigns and the U.S. NHTSA lists 1 for the 2020 Chrysler Pacifica Hybrid. Matched by make, model, and model year. Many recalls affect only specific VIN ranges — confirm with your dealer using your full VIN.

How do I know if a recall applies to my 2020 Chrysler Pacifica Hybrid?

Recalls are matched by make, model and model year, but many cover only certain VIN ranges. Confirm with your manufacturer or dealer using your full VIN, or use the official Transport Canada or NHTSA lookup.

Are recall repairs free?

Yes. In both Canada and the United States the manufacturer must fix a recalled defect at no charge, through a franchised dealer.

RECALLS — MAKE · MODEL · YEAR

2020 Chrysler Pacifica Hybrid recalls

7 safety recall campaigns have been filed for the 2020 Chrysler Pacifica Hybrid with Transport Canada and the U.S. NHTSA. Here is what both agencies say.

Canadian recalls: 06
U.S. recalls: 01
Total campaigns: 07

Transport Canada recalls

High Voltage#2026272June 4, 2026
1,269 units affected
Issue: On certain vehicles, the high-voltage battery could fail. If this happens, the high-voltage battery could overheat. Note: This recall only affects plug-in hybrid (PHEV) models. Safety Risk: A high-voltage battery that fails can create a fire risk, even while the vehicle is parked and turned off. Corrective Actions: To reduce the safety risk, FCA Canada advises that you should not charge your vehicle and to park the vehicle outdoors and away from other vehicles or structures until the recall repairs have been completed. FCA Canada will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the high-voltage battery. The dealer will also install an advanced diagnostic software that will monitor the high-voltage battery and warn you if it detects a problem.
Label#2024548August 15, 2024
314,717 units affected
Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". Canadian regulations require the information to be listed on the label in both English and French. Safety Risk: This error does not affect vehicle safety. Corrective Actions: This is not a recall. The company has corrected the tire and loading information label for all new vehicles.
High Voltage#2024411July 18, 2024
619 units affected
Issue: On certain vehicles, a problem inside the high-voltage battery assembly could cause a short circuit. Note: This recall only affects plug-in hybrid (PHEV) models. Safety Risk: A short circuit can create the risk of a fire, even while the vehicle is parked and turned off. Corrective Actions: To reduce the safety risk, FCA advises not to charge your vehicle and to park it outdoors and away from other vehicles or structures until the recall repairs are completed. FCA Canada will notify owners by mail and advise you take your vehicle to a dealership to update the high-voltage battery pack control module (BPCM) software. The dealer will also inspect and, if necessary, replace the battery pack assembly.
Electrical#2023008January 18, 2023
7,335 units affected
Issue: On certain plug-in hybrid electric vehicles (PHEV), a wiring connector inside the transmission could short circuit. As a result, the engine could shut down and cause a sudden loss of power to the wheels. Safety Risk: A sudden loss of power to the wheels could increase the risk of a crash. Corrective Actions: FCA will notify owners by mail and instruct you to take your vehicle to a dealership to update the power inverter module (PIM) and, if necessary, update the instrument panel cluster software.
Electrical#2020254June 10, 2020
3,404 units affected
Issue: On certain Plug-In Hybrid Electric Vehicles (PHEV), there could be a problem with the connection at the 12 volt battery isolator post. As a result, the connection could build a high-resistance and overheat. Note: This connection is located on the floor behind the driver's seat. Safety Risk: A high-resistance connection could cause a fire. This can happen even if the vehicle is parked. Corrective Actions: FCA will notify owners by mail and instruct you to take your vehicle to a dealer to install a gasket on the 12 volt battery isolator post. Additionally, the dealer will also inspect the isolator post connection joint and, if necessary, replace the isolator post and 12 volt electrical cables. Note: FCA advises you to take the following precautions until the final repairs are completed: - Do not park your vehicle inside of a building or structure, or near other vehicles. - Keep liquids out of the backseat area, including things like beverages, wet items, umbrellas, or bottled liquids that may leak.
Visual System#2020145April 6, 2020
46,772 units affected
Issue: On certain vehicles, the rearview camera image may be displayed even after the transmission is shifted out of reverse. This could cause a possible distraction for the driver. Canadian regulations require the rearview image to turn off within 10 seconds after shifting from reverse gear. Safety Risk: A driver that is distracted could have an increased risk of a crash. Corrective Actions: FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to update the radio software.

Canadian data updated August 24, 2026

U.S. NHTSA recalls

ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH#20V334000June 9, 2020
Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles ("PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.
Risk: A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.
Remedy: FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. In the event the post is compromised, the 12v isolator post and associated cables will be replaced. Until the final remedy is available, customers should bring their vehicles to dealers for an interim inspection of this joint. The recall remedy is currently under development. FCA US LLC will notify owners, and dealers will perform an interim inspection of this joint. If the inspection indicates the joint is compromised, owners will receive a loaner vehicle, until a final remedy is developed. Interim notifications are expected to begin around June 22, 2020. The recall began July 30, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W46. Note: Consumers are advised to exercise the following precautions until the vehicle has the final repair completed: do not park these vehicles inside of buildings or structures, or near other vehicles. Additionally, keep liquids out of the backseat area, including but not limited to beverages, wet items, umbrellas, or bottled liquids that may leak.

Does this recall apply to my vehicle?

Matched by make, model, and model year. Many recalls affect only specific VIN ranges — confirm with your dealer using your full VIN.

What to do

Recall repairs are free at a franchised dealer in both countries. To confirm a recall applies to your specific vehicle, or to book the work, contact your manufacturer or dealer with your full VIN, or use the official channel:

NHTSA recall lookup (search by VIN) — U.S. National Highway Traffic Safety Administration
Defects and recalls database — Transport Canada

Check a 2020 Chrysler Pacifica Hybrid VIN

A VIN decode confirms your vehicle's exact model year, trim and assembly plant, then runs this same recall check against it.

Data sources and coverage limits →