Rappels 2020 Mercedes-Benz Metris

• Pneus#20261672 avril 2026

  9 044 unités visées

  Problème : Sur certains véhicules, des pneus d'hiver avec un indice de charge incorrect pourraient avoir été installés. Par conséquent, les pneus pourraient être surchargés. Cela pourrait entraîner une mauvaise tenue de route ou une défaillance des pneus. Risques pour la sécurité : Une mauvaise tenue de route ou une défaillance des pneus pourrait entraîner une perte de contrôle et augmenter le risque d'accident. Mesures correctives : Mercedes-Benz doit aviser les propriétaires par la poste et leur demander d'amener leur véhicule chez un concessionnaire pour faire inspecter et, au besoin, remplacer les pneus d'hiver.

• Système d'alimentation en carburant#20221037 mars 2022

  5 418 unités visées

  Problème : Sur certains véhicules, les raccords du tuyau d'alimentation en carburant pourraient être mal fixés. Par conséquent, il pourrait y avoir une fuite de carburant dans le compartiment moteur. Risques pour la sécurité : Une fuite de carburant peut créer un risque d'incendie. Mesures correctives : Mercedes-Benz doit aviser les propriétaires par la poste et leur demander d'amener leur véhicule chez un concessionnaire pour faire inspecter les raccords inférieurs et supérieurs du tuyau de transfert du carburant. Le concessionnaire remplacera les colliers de serrage et le tuyau de carburant au besoin.

• Circuit électrique#201951511 octobre 2019

  1 798 unités visées

  Problème : Certains fourgons munis d'une batterie de secours intégrée ne comprennent aucun revêtement de protection sur la base de siège du côté passager avant. Par conséquent, si un objet constitué d'un matériau conducteur est échappé dans l'ouverture, il pourrait entrer en contact avec les bornes de batterie, ce qui pourrait entraîner un court-circuit. Risque pour la sécurité : Un court-circuit pourrait augmenter les risques d'incendie. Mesure corrective : Mercedes-Benz avisera les propriétaires par la poste. Les propriétaires touchés devront amener leur véhicule chez un concessionnaire afin de faire installer un revêtement de protection sur la base du siège du côté passager avant. Les consommateurs ne devraient pas utiliser une base de siège avec batterie comme compartiment de rangement.

Données canadiennes mises à jour : 24 août 2026

• AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE#26V070000en anglais seulement6 février 2026

  Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 and 2022-2023 Mercedes-Benz Metris right-hand-drive vehicles. Water may accumulate on the air bag control unit, which can cause the air bags not to deploy as intended.

  Risque: An air bag that does not deploy as intended increases the risk of injury in a crash.

  Correctif: Dealers will install a cover on the air bag control unit, free of charge. Owner notification letters were mailed beginning April 10, 2026. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KORSRS. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning February 13, 2026.

• EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT#25V463000en anglais seulement11 juillet 2025

  Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

  Risque: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

  Correctif: Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.

• ELECTRICAL SYSTEM:SOFTWARE#22V360000en anglais seulement20 mai 2022

  Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

  Risque: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

  Correctif: The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.

• FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS#22V134000en anglais seulement8 mars 2022

  Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak.

  Risque: A fuel leak in the presence of an ignition source can increase the risk of a fire.

  Correctif: Dealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as necessary, free of charge. Owner notification letters were mailed May 5, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAUCH.

• SERVICE BRAKES, HYDRAULIC:FLUID#22V066000en anglais seulement8 février 2022

  Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.

  Risque: A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.

  Correctif: Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on May 2, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BE42BRE.

• ELECTRICAL SYSTEM:SOFTWARE#21V055000en anglais seulement5 février 2021

  Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

  Risque: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

  Correctif: DVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSXHERMPOS.

• SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS#20V729000en anglais seulement24 novembre 2020

  Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Metris right-hand drive vehicles. The screwed fittings between the rigid steel brake lines routed through the underbody of the vehicle and the brake hoses in the area of the front and rear axles may not have been correctly installed.

  Risque: The connection between the brake line and the brake hose may leak, causing a sudden loss of brake fluids, impacting braking performance and increasing the risk of a crash.

  Correctif: DVUSA will notify owners, and dealers will check the affected fittings at the connection points of the brake lines to the brake hoses, correcting them as necessary, free of charge. The recall began December 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BREMPOS.

• ELECTRICAL SYSTEM:12V/24V/48V BATTERY#19V715000en anglais seulement8 octobre 2019

  Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.

  Risque: If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.

  Correctif: DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZAB.