Rappels 2011 MCI J4500

• Système visuel#202600715 janvier 2026

  2 161 unités visées

  Problème : Sur certains autobus, le mauvais type de verre pourrait avoir été installé sur le panneau inférieur de la porte d'entrée. Par conséquent, le verre pourrait ne pas respecter certaines exigences de la réglementation canadienne. Risques pour la sécurité : Le mauvais type de verre pourrait réduire la visibilité et pourrait augmenter les risques d'accident. Mesures correctives : Motor Coach Industries (MCI) doit aviser les propriétaires par la poste et leur fournir les instructions pour remplacer le panneau de verre inférieur. Les propriétaires peuvent également prendre rendez-vous à un centre de services autorisé MCI pour faire remplacer le panneau de verre inférieur.

• Direction#20190068 janvier 2019

  177 unités visées

  Problème : Certains autobus construits avec un système de direction doté d'un essieu trainé à l'arrière peuvent subir un blocage de la direction à grande vitesse. Risques pour la sécurité : Ce problème pourrait causer une perte soudaine de contrôle de la direction susceptible de provoquer une collision. Mesure corrective : Une réparation finale n'a pas encore été déterminée. Une enquête est en cours afin de déterminer la cause du problème. Entre-temps, l'entreprise va informer les propriétaires par la poste et leur demander de s'assurer immédiatement que l'ajustement de la roulette de l'essieu trainé arrière respecte les spécifications.

• Système visuel#201211129 mars 2012

  77 unités visées

  Sur certains autocars, les vitres latérales les plus à l'arrière du véhicule pourraient avoir été mal fixées pendant le montage du véhicule et, en conséquence, pourraient se détacher du véhicule. Une vitre qui se détacherait du véhicule pourrait percuter un autre véhicule, un objet stationnaire ou une personne se trouvant à proximité, ce qui endommagerait des biens matériels ou blesserait quelqu'un. Correction : Des installations d'entretien autorisées devront poser des dispositifs de retenue mécaniques sur les vitres latérales les plus à l'arrière du véhicule.

• Autres#201137721 octobre 2011

  245 unités visées

  Sur certains véhicules, des conditions de fonctionnement spécifiques (comme des courbes serrées, successives et très relevées dans des directions opposées) pourraient déclencher le système de contrôle électronique de la stabilité. En conséquence, le système de contrôle pourraient serrer inutilement l'un des freins avant afin de corriger le survirage perçu. Cela pourrait faire dévier le véhicule de la trajectoire prévue, ce qui augmenterait les risques d'accident, endommagerait des biens matériels ou blesserait quelqu'un. Correction : Les concessionnaires devront remplacer le module du système de contrôle de la stabilité.

• Système visuel#201127527 juillet 2011

  45 unités visées

  Sur certains autocars, le mauvais fusible (15 ampères) pourrait avoir été posé, pendant le montage du véhicule, dans le porte­fusible du moteur d'essuie-glace. Cela pourrait permettre au fusible du moteur d'essuie-glace de s'ouvrir sous une lourde charge produite par d'autres accessoires branchés au bloc électrique. La perte de la capacité d'essuyage du pare­brise lorsqu'il neige ou qu'il pleut pourrait compromettre la capacité du conducteur à voir la route et ses usagers, ce qui pourrait causer un accident, endommager des biens matériels ou blesser quelqu'un. Correction : Les concessionnaires devront remplacer le fusible de 15 ampères par un fusible de 30 ampères.

• Circuit électrique#20110941 mars 2011

  9 unités visées

  Sur certains véhicules, le moteur des essuie-glaces pourrait avoir été mal posé pendant le montage du véhicule. Le moteur des essuie-glaces pourrait avoir été branché à un circuit protégé par un fusible de 7,5 A au lieu d'un fusible de 30 A. Sous une charge importante comme de forts vents, une forte pluie, de la neige ou un pare-brise sec, les essuie­glaces pourraient faire défaut. La perte des essuie-glaces, si elle survenait lorsqu'il pleut ou qu'il neige, pourrait augmenter les risques d'accident, endommager des biens matériels ou blesser quelqu'un. Correction : Les concessionnaires devront inspecter et, si nécessaire, rebrancher les fils mal posés.

• Circuit électrique#201009730 mars 2010

  209 unités visées

  Certains véhicules sont munis d'un moteur d'essuie-glaces de marque DOGA qui pourrait ne pas fonctionner adéquatement pendant que les essuie-glaces fonctionnent. Les essuie-glaces pourraient fonctionner de façon intermittente, fonctionner à une seule vitesse ou s'arrêter complètement. Un moteur d'essuie-glaces défectueux pourrait diminuer la visibilité du conducteur et augmenter les risques d'accident endommageant des biens matériels, blessant quelqu'un ou entraînant des pertes de vies. Correction : Les concessionnaires devront remplacer le moteur des essuie glaces.

Données canadiennes mises à jour : 24 août 2026

• STRUCTURE:BODY:DOOR#25V853000en anglais seulement10 décembre 2025

  Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."

  Risque: The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.

  Correctif: MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.

• EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP#21V737000en anglais seulement23 septembre 2021

  Motor Coach Industries (MCI) is recalling certain 2005-2009 E4500 and 2005-2012 J4500 motorcoaches equipped with Ricon Baylift Wheelchair Lifts. When the lift's outer barrier is fully deployed, it may not withstand a sufficient amount of force, which could cause it to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems," and number 404, "Platform lift installations."

  Risque: In the event that a mobility device pushes into the outer barrier, the barrier may fail, increasing the risk of injury for the lift occupant.

  Correctif: Ricon will reinforce the outer barrier with additional supports, free of charge. Owner notification letters were mailed on October 18, 2021. Owners may contact the Ricon's Customer Service at (800) 322-2884, or email Ricon’s Recall Coordinator, at admin21e068@Wabtec.com or by locating the nearest Ricon servicing dealer using the locator on the Ricon website – www.riconcorp.com. Owners may also contact MCI's customer service at 1-800-241-2947. MCI's number for this recall is R21-024.

• STEERING:HYDRAULIC POWER ASSIST SYSTEM#19V027000en anglais seulement7 janvier 2019

  Motor Coach Industries (MCI) is recalling certain 2001-2015 J4500 and 1997-2013 102EL3/E4500 coaches equipped with a hydraulic rear axle (tag axle) steering system. The axle's alignment and low hydraulic pressure in the steering system may cause the steering system to lock, causing a loss of steering control at highway speeds.

  Risque: Loss of steering control may increase the risk of a crash.

  Correctif: MCI will inspect and repair axle alignment, as necessary, free of charge. MCI issued owners an interim notification on March 26, 2019. Owner notification letters were mailed on May 14, 2021. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 469.

• SEATS#16V020000en anglais seulement20 janvier 2016

  Motor Coach Industries (MCI) is recalling certain model year 2011-2013 and 2015 J4500 coaches manufactured November 18, 2011, to July 10, 2015, 2011-2012 and 2014-2015 D4000 coaches manufactured manufactured September 24, 2010, to September 5, 2015, 2011-2013 and 2015-2016 D4005 coaches manufactured January 17, 2011, to November 23, 2015, 2012-2014 and 2016 D4000ISTV coaches manufactured July 18, 2012, to December 2, 2015, 2010-2016 D4500 coaches manufactured April 15, 2010, to December 18, 2015 and 2011-2016 D4505 coaches manufactured December 15, 2010, to December 4, 2015. The affected buses are equipped with certain Recaro Ergo-M Commercial Bus Driver Seats that have J-Brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the J-Bracket.

  Risque: If the seatbelt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash increasing their risk of injury.

  Correctif: MCI will notify owners and dealers will inspect the seats and determined if welds are missing. Any J-Bracket that is missing welds will be removed and replaced, free of charge. The recall began on February 15, 2016. Owners may contact MCI at 1-800-241-2947. MCI's number for this recall is SB 431.

• SEAT BELTS:FRONT:ANCHORAGE#14V172000en anglais seulement4 avril 2014

  Motor Coach Industries (MCI) is recalling certain model year 2009-2014 E4500 and J4500 motorcoaches manufactured October 2008 through October 2013, and equipped with passenger seats with 3-point seat belts. The seat track for the second row passenger seats may be missing a weld at the end of the seat track where it enters the frame structure.

  Risque: In the event of a crash, the seat may detach from its floor mounting, increasing the risk of injury to the occupant.

  Correctif: MCI will notify owners, and dealers will modify the seat anchorage, free of charge. The recall began on May 9, 2014. Owners may contact MCI at 1-800-241-2947. MCI's number for this recall is 408.

• ELECTRICAL SYSTEM#13V498000en anglais seulement17 octobre 2013

  Motor Coach Industries (MCI) is recalling certain model year 2000-2012 D, E, G and J series coaches manufactured January 2000 through June 2011 and equipped with Sure Power battery equalizers containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.

  Risque: Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.

  Correctif: MCI will notify owners, and Sure Power will replace the equalizers, free of charge. Owners may contact MCI at 1-847-285-2000. This campaign is MCI service bulletin 401.

• VISIBILITY:GLASS, SIDE/REAR#12V135000en anglais seulement30 mars 2012

  MOTOR COACH INDUSTRIES, INC (MCI) IS RECALLING CERTAIN MODEL YEAR 2009-2012 J MOTOR COACHES. DUE TO INADEQUATE BONDING, THE TRANSOM WINDOWS (THE REAR-MOST WINDOWS ON EACH SIDE), MAY DETACH FROM THE COACH.

  Risque: A TRANSOM WINDOW MAY DETACH WITHOUT WARNING, INCREASING THE RISK OF PERSONAL INJURY OR PROPERTY DAMAGE.

  Correctif: MCI WILL NOTIFY OWNERS, AND DEALERS WILL INSTALL MECHANICAL RETENTION CLIPS ON THE TRANSOM WINDOWS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 5, 2012. OWNERS MAY CONTACT MCI AT 1-800-241-2947.

• ELECTRONIC STABILITY CONTROL (ESC)#11V524000en anglais seulement26 octobre 2011

  MOTOR COACH INDUSTRIES (MCI) IS RECALLING CERTAIN MODEL YEAR 2003, AND 2007-2012 E AND J MODELS ALONG WITH MODEL YEAR 2007-2012 D4000, D4005, D4500, D4505, D4000ISTV MOTOR COACHES EQUIPPED WITH MERITOR WABCO ELECTRONIC STABILITY CONTROL (ESC) MODULES, MANUFACTURED FROM OCTOBER 2002, THROUGH OCTOBER 2011. UNDER CERTAIN ROAD AND DRIVING CONDITIONS, VEHICLE BODY ROLL AND ROAD INCLINATION CHARACTERISTICS MAY ADVERSELY AFFECT THE SLIP ANGLE CALCULATION OF THE ELECTRONIC STABILITY CONTROL (ESC) SYSTEM. THIS MIGHT CAUSE THE ESC TO PERCEIVE AN OVER STEERING SITUATION AND THEREFORE APPLY THE OUTER WHEEL BRAKE ON THE FRONT AXLE UNTIL THE VEHICLE IS PERCEIVED TO BE STABLE.

  Risque: IF THE DRIVER IS SLOW TO REACT DURING THIS ESC INTERVENTION, THE VEHICLE MAY DEVIATE FROM THE INTENDED LINE OF TRAVEL, INCREASING THE RISK OF A CRASH.

  Correctif: MCI WILL NOTIFY OWNERS AND REPLACE THE CONTROL MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 4, 2012. OWNERS MAY CONTACT MCI CUSTOMER SERVICE AT 1-800-241-2947.

• ENGINE AND ENGINE COOLING#11V457000en anglais seulement31 août 2011

  MOTOR COACH INDUSTRIES, INC. (MCI) IS RECALLING CERTAIN MODEL YEAR 2011 E4500 AND J4500 MOTOR COACHES MANUFACTURED FROM DECEMBER 2010 THROUGH JANUARY 2011, EQUIPPED WITH A CUMMINS ISX 11.9 DIESEL ENGINE. THE V-BAND CLAMP ASSEMBLY, PART NUMBERS Q187684, Q187685, AND Q187686, USED TO CONNECT THE INLET AND OUTLET CONE SECTIONS TO THE DIESEL OXIDATION CATALYST (DOC)/DIESEL PARTICULATE FILTER (DPF) INCLUDE A T-BOLT WHICH CAN FRACTURE AND FAIL WHEN SUBJECTED TO STRESS OR LOAD. A FRACTURE OR FAILURE OF THE T-BOLT MAY CAUSE THE CLAMP TO LOOSEN AND THE INLET OR OUTLET SECTIONS ATTACHED TO THE DOC/DPF HOUSING TO DISCONNECT.

  Risque: IF THE INLET OR OUTLET SECTIONS DISCONNECT, HOT EXHAUST GASES CAN VENT PRIOR TO EXITING THE TAILPIPE, CREATING THE RISK OF COMBUSTION AND A FIRE. IF BOTH CLAMPS FAIL, THERE IS A RISK IN SOME APPLICATIONS THAT THE DOC/DPF HOUSING MAY DETACH COMPLETELY, CREATING A ROAD HAZARD.

  Correctif: MCI WILL NOTIFY OWNERS, AND REPAIRS WILL BE PERFORMED BY AUTHORIZED CUMMINS DEALERS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 19, 2011. OWNERS MAY CONTACT MCI AT 1-800-241-2947 OR CUMMINS AT 1-812-377-5000 FOR MORE INFORMATION.

• VISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR#11V379000en anglais seulement27 juillet 2011

  MCI IS RECALLING CERTAIN MODEL YEAR 2011 MCI E4500, AND J4500, MOTOR COACHES MANUFACTURED FROM SEPTEMBER 2010 THROUGH JULY 2011, EQUIPPED WITH A DOGA WINDSHIELD WIPER MOTOR. AN UNDERRATED FUSE MAY HAVE BEEN INSTALLED AT THE FACTORY, WHICH COULD BLOW, RESULTING IN THE WINDSHIELD WIPERS NOT OPERATING.

  Risque: THE DRIVER'S VISIBILITY MAY BE REDUCED, WHICH IN TURN COULD RESULT IN A CRASH OR OTHERWISE CAUSE PERSONAL INJURY OR PROPERTY DAMAGE.

  Correctif: DEALERS WILL INSPECT THE FUSE AND REPLACE ANY UNDERRATED FUSES THAT MAY HAVE BEEN INSTALLED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 3, 2011. OWNERS MAY CONTACT MCI CUSTOMER SERVICE AT 1-800-241-2947.

• POWER TRAIN:AXLE ASSEMBLY#11V190000en anglais seulement21 mars 2011

  MCI IS RECALLING CERTAIN MODEL YEAR 2011 MCI J4500 MOTOR COACHES MANUFACTURED FROM DECEMBER 1, 2010 THROUGH FEBRUARY 28, 2011, AND EQUIPPED WITH ARVINMERITOR MC16 AND MC16 TYPE TAG AXLE ASSEMBLIES. THE BOLTS USED TO CONNECT THE AXLE HOUSING TO THE SPINDLE OF THE AXLE MAY NOT HAVE BEEN PROPERLY HEAT TREATED, RESULTING IN POTENTIALLY COMPROMISED HARDNESS AND STRENGTH THAT, IN TURN, COULD LEAD TO REDUCED JOINT INTEGRITY.

  Risque: REDUCED JOINT STRENGTH OF THE SPINDLE OF THE AXLE COULD RESULT IN A VEHICLE CRASH.

  Correctif: ARVINMERITOR IS WORKING WITH MCI TO IDENTIFY AND NOTIFY OWNERS AND REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 14, 2011. OWNERS MAY CONTACT ARVINMERITOR AT 1-248-435-1725 OR MCI CUSTOMER SERVICE AT 1-800-241-2947.

• VISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR#11V150000en anglais seulement1 mars 2011

  MCI IS RECALLING CERTAIN MODEL YEAR 2011 MCI J4500, E4500, AND J4500C MOTOR COACHES MANUFACTURED FROM MAY 1, 2010 THROUGH JANUARY 31, 2011, AND EQUIPPED WITH DOGA WINDSHIELD WIPERS. CERTAIN WIRES MAY HAVE BEEN INCORRECTLY INSTALLED BY MCI AT THE FACTORY WHICH COULD RESULT IN THE WINDSHIELD WIPERS FAILING TO OPERATE.

  Risque: THE DRIVER'S FIELD OF VIEW MAY BE REDUCED, WHICH IN TURN COULD RESULT IN A CRASH OR OTHERWISE CAUSE PERSONAL INJURY OR PROPERTY DAMAGE.

  Correctif: DEALERS WILL INSPECT THE WINDSHIELD WIPERS AND CONNECT ANY WIRES THAT WERE IMPROPERLY INSTALLED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 14, 2011. OWNERS MAY CONTACT MCI CUSTOMER SERVICE AT 1-800-241-2947.

• VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR#10V135000en anglais seulement6 avril 2010

  MCI IS RECALLING CERTAIN MODEL YEAR 1999-2001, 2007-2011 E4500 AND MODEL YEAR 2001-2011 J4500 COACHES EQUIPPED WITH DOGA WINDSHIELD MOTORS. THE WINDSHIELD WIPER MOTOR MAY FAIL TO OPERATE PROPERLY WHILE THE WIPER SYSTEM IS FUNCTIONING. IF THIS OCCURS, THE WINDSHIELD WIPERS MAY OPERATE INTERMITTENTLY, OPERATE AT A SINGLE SPEED ONLY, OR COMPLETELY STOP OPERATING.

  Risque: IF THE WINDSHIELD WIPERS STOP FUNCTIONING, THE DRIVER'S CLEAR FIELD OF VIEW MAY BE REDUCED INCREASING THE RISK OF A CRASH.

  Correctif: DEALERS WILL FURNISH THE PARTS AND LABOR REQUIRED TO IMPLEMENT THE DOGA-RECOMMENDED REMEDIES ON THE AFFECTED COACHES. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JULY 2010. OWNERS MAY CONTACT MCI CUSTOMER SERVICE AT 1-800-241-2947.