How do I know if a recall applies to my 2012 Zero DSP?

Recalls are matched by make, model and model year, but many cover only certain VIN ranges. Confirm with your manufacturer or dealer using your full VIN, or use the official Transport Canada or NHTSA lookup.

Are recall repairs free?

Yes. In both Canada and the United States the manufacturer must fix a recalled defect at no charge, through a franchised dealer.

RECALLS — MAKE · MODEL · YEAR

2012 Zero DSP recalls

Q: Does the 2012 Zero DSP have any recalls?

Transport Canada lists 1 campaign and the U.S. NHTSA lists 2 for the 2012 Zero DSP. Matched by make, model, and model year. Many recalls affect only specific VIN ranges — confirm with your dealer using your full VIN.

3 safety recall campaigns have been filed for the 2012 Zero DSP with Transport Canada and the U.S. NHTSA. Here is what both agencies say.

Canadian recalls: 01
U.S. recalls: 02
Total campaigns: 03

Transport Canada recalls

Electrical#2018178April 12, 2018
27 units affected
On certain motorcycles, the cell pouches within the battery packs may wear against their holders, which may lead to a breach of their outer layers, potentially allowing humidity to penetrate the pouch. Should humidity penetrate a pouch, it could lead to cell separator decay, which could allow an internal short within the cell and increase the risk of a fire causing injury and/or damage to property. Correction: Zero Motorcycles is unable to replace the battery pack as a solution. Affected owners will be offered a choice of either the repurchase of their motorcycle or a financial trade assist towards a newer model year Zero model motorcycle.

Canadian data updated August 24, 2026

U.S. NHTSA recalls

ELECTRICAL SYSTEM:12V/24V/48V BATTERY#18V215000April 4, 2018
Zero Motorcycles (Zero) is recalling all 2012 Zero S, Zero DS, and Zero DSP (Police) motorcycles. Cell pouches in the battery packs may wear from contact with the holders, allowing humidity to enter the pouch and cause an electrical short within the battery.
Risk: An electrical short can increase the risk of a fire.
Remedy: Zero Motorcycles will notify owners and offer them a choice of either the repurchase of their motorcycle or a financial trade-assist towards a newer model year Zero Motorcycles motorcycle. The recall began on April 30, 2018. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for this recall is SV-ZMC-018-383. Note: Since owners are advised to no longer ride or charge the affected motorcycles, Zero Motorcycles dealers will arrange for the collection of the affected motorcycle at no charge to the owners.
ELECTRICAL SYSTEM:SOFTWARE#13V635000December 18, 2013
Zero Motorcycles Inc. (Zero) is recalling certain model year 2012-2013 XU, S, DS, and model year 2013 FX motorcycles. The affected motorcycles have controller firmware that, as a result of certain system faults, may shut off power to the motor.
Risk: A sudden loss of power to the motor may increase the risk of a crash.
Remedy: Zero will notify owners, and dealers will update the controller firmware, free of charge. The recall is expected to begin in mid-January 2014. Owners may contact Zero at 1-888-786-9376.

Does this recall apply to my vehicle?

Matched by make, model, and model year. Many recalls affect only specific VIN ranges — confirm with your dealer using your full VIN.

What to do

Recall repairs are free at a franchised dealer in both countries. To confirm a recall applies to your specific vehicle, or to book the work, contact your manufacturer or dealer with your full VIN, or use the official channel:

NHTSA recall lookup (search by VIN) — U.S. National Highway Traffic Safety Administration
Defects and recalls database — Transport Canada

Check a 2012 Zero DSP VIN

A VIN decode confirms your vehicle's exact model year, trim and assembly plant, then runs this same recall check against it.

Data sources and coverage limits →