RECALLS — MAKE · MODEL · YEAR
2012 Vactor HXX recalls
6 safety recall campaigns have been filed for the 2012 Vactor HXX with Transport Canada and the U.S. NHTSA. Here is what both agencies say.
- Canadian recalls
- 03
- U.S. recalls
- 03
- Total campaigns
- 06
Transport Canada recalls
03- Other#2018359
266 units affected
On certain vacuum excavator trucks, the hydraulic dump body cylinder could corrode at the threaded joint, causing it to fail. If this occurs during a dump cycle, the dump body could unexpectedly move and create a risk of injury. Correction: Dealers will repair or replace the hydraulic dump body cylinder as necessary.
- Accessories#2014151
38 units affected
On certain vehicles, the water heater and/or cabinet may have been improperly fastened at time of assembly and could separate from the vehicle. This could pose a hazard to other road users, increasing the risk of injury and/or property damage. Correction: Dealers will replace the water heater and cabinet fasteners.
- Other#2013100
7 units affected
Certain units equipped with 400,000 BTU Alkota water heaters were not equipped with burner oil primary control. If the burner fails to ignite normally, fuel could accumulate in the burner combustion chamber, potentially resulting in a fire causing injury and/or property damage. Correction: Dealers will install an updated burner.
Canadian data updated August 24, 2026
U.S. NHTSA recalls
03- EQUIPMENT#18V133000
Vactor Manufacturing (Vactor) is recalling certain 2011-2017 HXX and 2100 Plus vacuum excavator trucks. The hydraulic dump body cylinder can corrode at the threaded joint over time, causing the cylinder to fail when in a dump cycle.
Risk: If the hydraulic dump body cylinder fails during a dump cycle, the dump body may unexpectedly move, increasing the risk of injury.
Remedy: Vactor will notify owners, and dealers will inspect the hydraulic cylinder, repairing or replacing the cylinder as necessary, free of charge. The recall began on June 7, 2018. Owners may contact Vactor customer service at 1-877-342-5374.
- EQUIPMENT:APPLIANCE:ELECTRIC WATER HEATER#14V159000
Vactor Manufacturing Inc. (Vactor) is recalling certain model year 2012-2013 HXX-Fan, 2010-2014 HXX-Prodigy, and 2012-2014 HXX-PD and Guzzler Guzzcavator vacuum excavation trucks. In the affected vehicles, the water heater and/or cabinet that is mounted to the subframe chassis may come loose due to incorrect fasteners being used to mount the water heater.
Risk: If the water heater comes loose and falls off the chassis while the vehicle is being driven, the heater may become a road hazard, increasing the risk of a crash.
Remedy: Vactor will notify owners, and dealers will correct the mounting hardware, free of charge. The recall began on May 20, 2014. Owners may contact Vactor at 1-847-622-7069. Vactor's number for this recall is SB-268.
- EQUIPMENT#13V119000
Vactor Manufacturing (Vactor) is recalling certain model year 2012-2013 HXX and Guzzler vacuum trucks equipped with an Alkota water heater. These trucks were not equipped with an oil primary control. If the burner for the water heater fails to ignite normally, fuel can accumulate in the water heater combustion chamber.
Risk: If fuel accumulates, when the burner is lit, there may be a larger than normal flame which could lead to a vehicle fire.
Remedy: Vactor will notify owners, and dealers will replace the burner assembly, free of charge. The recall began during April 2013. Customers may contact Vactor at 1-815-672-3171. Vactor's recall number is SB-263.
Does this recall apply to my vehicle?
Matched by make, model, and model year. Many recalls affect only specific VIN ranges — confirm with your dealer using your full VIN.
What to do
Recall repairs are free at a franchised dealer in both countries. To confirm a recall applies to your specific vehicle, or to book the work, contact your manufacturer or dealer with your full VIN, or use the official channel:
- NHTSA recall lookup (search by VIN) — U.S. National Highway Traffic Safety Administration
- Defects and recalls database — Transport Canada
Check a 2012 Vactor HXX VIN
A VIN decode confirms your vehicle's exact model year, trim and assembly plant, then runs this same recall check against it.