RECALLS — MAKE · MODEL · YEAR
2011 Turtle TOP Odyssey recalls
10 safety recall campaigns have been filed for the 2011 Turtle TOP Odyssey with Transport Canada and the U.S. NHTSA. Here is what both agencies say.
- Canadian recalls
- 06
- U.S. recalls
- 04
- Total campaigns
- 10
Transport Canada recalls
06- Accessories#2016011
5 units affected
On certain buses equipped with an S-Series wheelchair lift, the platform could potentially crack due to bent knuckle link arms and/or defective bearing. Overtime, the platform could separate of the rear portion of the pivot plate making the lift inoperable and putting the lift operator at risk of injury. Correction: Owners will need to make an appointment with the local Ricon Dealer to have the lift inspected and repaired.
- Structure#2015342
18 units affected
Certain buses may fail to conform to the requirements of CMVSS 217 – Bus Window Retention, Release and Emergency Exits. The window latches may fail to resist the load specified by the standard. Should a person or object be pushed against an egress window during an accident situation, the catches and handles may not hold the egress window in place increasing the risk of injury and/or damage to property. Correction: Dealers will replace the window catches with a redesigned model to meet the requirement of CMVSS 217.
- Electrical#2015252
5 units affected
On certain vehicles, a power distribution terminal strip may have a poor or loose connection. This could cause the strip to arc or overheat, increasing the risk of fire resulting in injury and/or damage to property. Correction: Trans/Air service centers will inspect and affect repairs.
- Other#2014462
8 units affected
On certain buses equipped with a Ricon wheelchair lift, the lift platform sides may crack, which could cause the lift to lean against the vehicle door(s) and potentially fall out of the vehicle when the doors are opened, putting the lift operator at risk of injury. Correction: Ricon Corporation repair facilities will inspect lift platforms for cracks and repair as necessary, and install a repair kit.
- Other#2012207
8 units affected
Certain buses fail to comply with the requirements of Canada Motor Vehicle Safety Standard 217 - Bus Window Retention, Release and Emergency Exits. Specifically, the force required to operate the emergency roof hatch may exceed the allowable limit. In the event of an emergency, passengers may not be able to quickly exit the bus, which could increase the risk of personal injuries. Correction: Dealers will install a repair kit to update the roof hatch mechanism.
- Accessories#2012036
5 units affected
On certain buses equipped with a Carrier GenV EM-1 evaporator unit, the blower motor fuse assembly may allow the fuse to loosen over time, which could result in high resistance and arcing. If sufficient arcing occurs the fuse holder may melt, which could cause smoke and/or fire. A vehicle fire could result in property damage and/or personal injury. Correction: Carrier will provide a retrofit kit along with installation instructions.
Canadian data updated August 24, 2026
U.S. NHTSA recalls
04- EQUIPMENT ADAPTIVE/MOBILITY#16V009000
Turtle Top is recalling certain model year 2006-2014 Odyssey, 2008-2009 and 2011 Odyssey LT, 2007-2008 and 2010-2012 Odyssey XL, 2008 and 2012 Terra Transport and 2007-2008 and 2013 Van Terra vehicles equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Risk: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Remedy: Turtle Top will notify owners, and dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on March 21, 2016. Owners may contact Turtle Top customer service at 1-574-831-4340, or Ricon customer service at 1-800-322-2884.
- ELECTRICAL SYSTEM#15V396000
Turtle Top is recalling certain model year 2006-2014 Odyssey, 2011 Odyssey LT, 2006-2012 Terra Transport, 2014 Terra Transport, and 2014 Van Terra vehicles built on a GM chassis with a 6.6L engine. The affected transit buses and MPV specialty vehicles are equipped with Trans-Air add-on compressor mount kits, part numbers 4012506-01, 4012506-02, 4013126-01, 4013126-02, 4013235-01, 4013235-02, 4012909, 4013125, 4013222 and 717173 installed by Trans-Air personnel. After installing the compressor, a power distribution terminal strip may not have been properly reconnected.
Risk: If the power distribution terminal strip has a poor connection or a loose connection, the strip may arc or overheat, increasing the risk of a vehicle fire.
Remedy: Turtle Top will notify owners, and dealers will inspect the power distribution terminal strip connection, correcting it as necessary, free of charge. The recall began on August 19, 2015. Owners may contact Turtle Top customer service at 1-800-673-2446.
- EQUIPMENT ADAPTIVE/MOBILITY#14V651000
Turtle Top is recalling certain model year 2006-2014 Odyssey, 2008-2009, 2011 Odyssey LT, and 2007-2008, 2010-2012 Odyssey XL, 2008, 2012 Terra Transport, and 2007-2008, 2013 Van Terra transit buses equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
Risk: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy: Turtle Top will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began November 18, 2014. Owners may contact Turtle Top customer service at 1-574-831-4340 or Ricon customer service at 1-800-322-2884.
- STRUCTURE:BODY:ROOF AND PILLARS#12V330000
Turtle Top is recalling certain model year 2010 through 2012 commercial buses manufactured from April 1, 2011, through March 25, 2012, equipped with Specialty Manufacturing Inc. (SMI) Prolo roof hatches. Increased friction between the rear plate assemblies, p/no. 009327, and the nylon rear pop-up support, p/no. 008956, may result in an opening force of the Prolo roof hatches that exceeds federal standard requirements. Thus, these hatches fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 217, "Bus Emergency Exits and Window Retention and Release."
Risk: In the event of an emergency, passengers' exit from the bus may be hindered possibly resulting in injury to the vehicle occupants.
Remedy: Turtle Top will notify owners. SMI will provide service kits along with repair instructions to dealers and owners, free of charge. The safety recall began on August 16, 2012. Owners may contact Turtle Top at 1-574-831-4349 or SMI at 1-800-951-7867.
Does this recall apply to my vehicle?
Matched by make, model, and model year. Many recalls affect only specific VIN ranges — confirm with your dealer using your full VIN.
What to do
Recall repairs are free at a franchised dealer in both countries. To confirm a recall applies to your specific vehicle, or to book the work, contact your manufacturer or dealer with your full VIN, or use the official channel:
- NHTSA recall lookup (search by VIN) — U.S. National Highway Traffic Safety Administration
- Defects and recalls database — Transport Canada
Check a 2011 Turtle TOP Odyssey VIN
A VIN decode confirms your vehicle's exact model year, trim and assembly plant, then runs this same recall check against it.