RECALLS — MAKE · MODEL · YEAR
2024 RAM Promaster 3500 recalls
6 safety recall campaigns have been filed for the 2024 RAM Promaster 3500 with Transport Canada and the U.S. NHTSA. Here is what both agencies say.
- Canadian recalls
- 06
- U.S. recalls
- 00
- Total campaigns
- 06
Transport Canada recalls
06- Engine#2025578
27,010 units affected
Issue: On certain vehicles, the wiring for the 400 W radiator cooling fan module may not have proper circuit protection. Additionally, the bearing for the fan could fail. If this happens, the wiring could overheat and melt before the fuse blows. Safety Risk: Wiring that overheats and melts could create the risk of a fire. Corrective Actions: FCA Canada will notify owners in writing and advise you to take your vehicle to a dealership to replace the cooling fan module and fuse. The dealer will also install a label on the power distribution center and add an insert to the owner's manual.
- Powertrain#2025530
16 units affected
Issue: On certain vehicles, a software problem could cause the differential housing to become damaged and fail. If this happens, there could be a sudden loss of power to the wheels. Note: This recall only affects certain RAM ProMaster battery electric vehicles. Safety Risk: A sudden loss of power to the wheels could increase the risk of a crash. Corrective Actions: FCA Canada will notify owners in writing and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the electric drive module. The dealer will also update the software for the motor control processor, battery processor control module, integrated dual charge module and electric vehicle control unit.
- Visual System#2025273
17,910 units affected
Issue: On certain vehicles, a software problem could cause the rearview camera image not to display when the transmission is shifted into reverse. Canadian regulations require the rearview image to display when the vehicle is reversing. Safety Risk: A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: FCA Canada will notify owners in writing and advise you to take your vehicle to a dealership to update the security gateway module software.
- High Voltage#2024562
1 units affected
Issue: On one vehicle, under certain conditions, a software problem could cause a loss of power to the wheels. Note: This recall only affects certain RAM ProMaster battery electric vehicles. Safety Risk: A sudden loss of power to the wheels could increase the risk of a crash. Corrective Actions: FCA Canada will notify the owner by mail and advise them to take their vehicle to a dealership to update the motor control processor (MCPA) software.
- Label#2024548
314,717 units affected
Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". Canadian regulations require the information to be listed on the label in both English and French. Safety Risk: This error does not affect vehicle safety. Corrective Actions: This is not a recall. The company has corrected the tire and loading information label for all new vehicles.
- Structure#2024327
24 units affected
Issue: On certain vehicles, the passenger-side sliding door may be missing a support beam. In a crash, this could reduce the door's strength. Additionally, the tire and loading information label may not list the correct seating capacity. Safety Risk: A door structure that isn't strong enough could increase the risk of injuries in a crash. Corrective Actions: FCA Canada will notify owners by mail and advise you to take your vehicle to a dealership to install the missing door beam and replace the tire and loading information label.
Canadian data updated August 24, 2026
U.S. NHTSA recalls
00No recalls found for this make, model, and year.
Does this recall apply to my vehicle?
Matched by make, model, and model year. Many recalls affect only specific VIN ranges — confirm with your dealer using your full VIN.
What to do
Recall repairs are free at a franchised dealer in both countries. To confirm a recall applies to your specific vehicle, or to book the work, contact your manufacturer or dealer with your full VIN, or use the official channel:
- NHTSA recall lookup (search by VIN) — U.S. National Highway Traffic Safety Administration
- Defects and recalls database — Transport Canada
Check a 2024 RAM Promaster 3500 VIN
A VIN decode confirms your vehicle's exact model year, trim and assembly plant, then runs this same recall check against it.