2014 Nova BUS LFS recalls

• Structure#2026228May 12, 2026

  1,284 units affected

  Issue: On certain transit buses, the plastic glazing panel on the interior door separating the driver from the passengers may not have the required marking. As a result, the missing information could lead you to install the wrong panel. Canadian regulations require a marking to identify the type of glazing panel used. Safety Risk: An incorrect panel could reduce visibility and increase the risk of a crash. Corrective Actions: Nova Bus will notify owners by mail and provide you with instructions for how to replace the plastic glazing panel with one that has the correct markings.

• Seats And Restraints#2026053February 10, 2026

  652 units affected

  Issue: On certain transit buses, the rails for the wall-mounted double seats may not have been designed correctly. As a result, the mounting rails could crack and the seats could fall. Safety Risk: Seats that fall could create a risk of injury for passengers. Corrective Action: Nova Bus will notify owners by mail and provide you with instructions for how to replace the attachment brackets for the seat(s).

• Heater And Defroster#2025441August 26, 2025

  1,101 units affected

  Issue: On certain vehicles, the recall repairs completed during Transport Canada recalls 2017-477 and 2018-062 may not have been done correctly. As a result, another repair is required. On certain transit buses, the coolant hoses for the heating system installed inside the roof could fail. As a result, coolant could leak into the bus. Safety Risk: A coolant leak could create the risk of a burn injury. Corrective Actions: Nova Bus will notify owners by mail and provide you with instructions for how to inspect and, if necessary, replace the coolant hoses for the roof unit.

• Structure#2025080February 17, 2025

  177 units affected

  Issue: Certain transit buses may not have enough emergency exits. As a result, the buses don't meet the minimum emergency exit requirements of Canadian regulations. Safety Risk: Missing emergency exits could slow your exit from the bus in an emergency. This could increase the risk of injury. Corrective Actions: Nova Bus will notify owners by mail and provide you with instructions for how to replace some of the regular windows with emergency exit windows.

• Seats And Restraints#2024499September 3, 2024

  589 units affected

  Issue: On certain transit buses, the recall repairs completed during Transport Canada recall no. 2023-291 may not be effective. As a result, a second repair is required. On certain transit buses, the driver's seat back panel could interfere with the driver's seat belt. As a result, the driver's seat belt may not retract properly. Note: This recall is an expansion of Transport Canada recall no. 2023-291 and only affects certain buses equipped with a Recaro driver's seat. Safety Risk: A loose seat belt could increase the risk of injury in a crash. Corrective Actions: Nova Bus will notify owners by mail. The corrective actions for this recall are under development. Nova Bus advises that if the seat belt is loose after it's buckled, the driver should readjust the seat to eliminate any interference with the seat belt.

• Lights And Instruments#2024066February 4, 2024

  522 units affected

  Issue: On certain transit buses, a software problem could cause various lamps to flash instead of staying on constantly. As a result, the bus may not meet certain requirement of Canadian regulations. Safety Risk: Flashing lamps could distract or confuse other road users and increase the risk of a crash. Corrective Actions: Nova Bus will notify owners by mail and provide you with instructions for how to update the vehicle software.

• Visual System#2023271May 5, 2023

  3,229 units affected

  Issue: On certain buses, the convex passenger-side exterior rearview mirror may not be curved enough. If fitted with a convex passenger-side mirror, Canadian regulations require a minimum and maximum curvature radius of the mirror surface. Safety Risk: This small error does not affect safety, as the visibility out of the vehicle is not limited by the non-compliant mirror assembly. Corrective Actions: This is not a recall. Nova Bus has made production changes to ensure that all new buses have compliant convex passenger-side rear-view mirrors.

• Structure#2023233April 18, 2023

  67 units affected

  Issue: Certain transit buses may have been built with emergency exit windows that don't meet the requirements of Canadian regulations. As a result, the emergency exit windows may be difficult to find and open in an emergency. Also, the opening may not be large enough. Safety Risk: An emergency exit that is difficult to open could slow your exit from the bus in an emergency. This could create an increased risk of injury. Corrective Actions: Nova Bus will notify owners in writing and provide you with directions for correcting this issue. This may include removing extra emergency exit windows, or moving the release mechanism, label and/or chime cord.

• Lights And Instruments#2022696December 7, 2022

  1,280 units affected

  Issue: Certain buses were equipped with front auxiliary lamps of a non-standard colour, such as blue lights next to the front destination sign. Canadian regulations provide requirements for the colours of vehicle lighting. UPDATE - When Nova Bus notified Transport Canada about this problem, they believed the auxiliary lamps could impair the effectiveness of other required lights and cause a distraction or confusion for others. After further investigation, Nova Bus determined that the auxiliary lamps on the subject vehicles do not reduce the effectiveness of lights required by Canadian regulations. Additionally, the auxiliary lamps do not pose a risk of distraction or confusion for others. Accordingly, this safety recall was withdrawn. Safety Risk: This problem does not pose a safety risk. Corrective Actions: This is not a recall. This notice is for information only.

• Lights And Instruments#2022248May 11, 2022

  406 units affected

  Issue: On certain buses, a message board on the rear of the bus displays momentary text when the stop lamps or turn signals are used. These momentary text messages could cause confusion for other road users. Safety Risk: Text messages about the stop lamps and turn signals that are displayed on the rear of the bus could cause confusion for others and increase the risk of a crash. Corrective Actions: Nova Bus will notify owners in writing and provide them with directions for removing the rear message board.

• Lights And Instruments#2021128March 9, 2021

  929 units affected

  Issue: On certain transit buses, the stop lamps and tail lamps are located too high above the ground. Canadian regulations provide a maximum mounting height for the stop lamps and tail lamps. Safety Risk: Stop lamps and tail lamps that are mounted too high may cause reduced visibility, which could increase the risk of a crash. Corrective Actions: Nova Bus will notify owners by mail and provide them with directions for changing the mounting position of the stop and tail lamps.

• Seats And Restraints#2019332July 3, 2019

  117 units affected

  Issue: On certain transit buses, the hardware used to secure some of the seats was not properly tightened. This could cause the hardware or seat mount to fail. As a result, the seat could drop to the floor. Safety Risk: Seats that are not secure could create a risk of injury for passengers. Corrective Actions: Nova Bus will notify owners in writing and provide them with directions for inspecting and replacing the seat rails and hardware.

• Engine#2019171April 5, 2019

  318 units affected

  Issue: On certain buses, the electrical connector for the engine door fan is too small and could overheat. Safety Risk: An electrical connector that overheats could create the risk of a fire. Corrective Actions: The company will notify owners by mail. Owners will be supplied with parts and instructions for replacing the electrical connector for the engine door fan.

• Suspension#2018594October 30, 2018

  205 units affected

  On certain articulated transit buses equipped with a Hubner turntable and Cummins engine, an engine fault code may cause the articulating dampener control unit to misinterpret the vehicle’s speed. This would result in no dampening in the articulation, which would reduce vehicle stability and increase the risk of a crash causing injury and/or damage to property. Correction: The articulating dampener control unit software will be updated to alert the driver in the case of an engine fault and put the vehicle into emergency mode if vehicle speed cannot be interpreted.

• Seats And Restraints#2018456August 29, 2018

  67 units affected

  On certain replacement seat belts sold through Prevost’s Part and Service Center for use on Recaro AM72 or AM80 driver seats, the buckle assembly of the driver’s seat belt may be defective. This may result in an inability to insert the seat belt tongue into the buckle assembly. In the event of a crash, an unbuckled seat belt may increase the risk of injury to the driver. Correction: Owners will be contacted by Nova Bus and supplied with the inspection and repair instructions. Replacement driver seat belts and hardware will be provided by Nova Bus as required.

• Electrical#2018287May 31, 2018

  296 units affected

  On certain buses, corrosion of the electrical junction stud on the engine cradle could cause an electrical pathway to form between the stud and its attachment screws. If this were to occur, localized heating could cause the stud housing to melt, creating an increased risk of fire causing injury and/or property damage. Correction: Affected junction blocks will be replaced, and anti-corrosion treatment will be applied to the junction block studs and the cable terminals.

• Heater And Defroster#2018062February 1, 2018

  500 units affected

  On certain vehicles, PEX connectors in the passenger compartment heating system may have been exposed to lubricant at time of assembly and/or if the transmission oil cooler were to fail, could be contaminated with transmission oil. This could cause the connection to degrade, potentially resulting in a leak. Leaking coolant could come into contact with passengers, resulting in burn injuries. Correction: Connectors will be replaced. Note: This is an expansion of recall 2017-477.

• Heater And Defroster#2017477October 4, 2017

  851 units affected

  On certain vehicles, PEX connectors in the passenger compartment heating system may have been exposed to lubricant at time of assembly, and/or if the transmission oil cooler were to fail, could be contaminated with transmission oil. This could cause the connection to degrade, potentially resulting in a leak. Leaking coolant could come into contact with passengers, resulting in burn injuries. Correction: Connectors will be replaced.

• Engine#2017264May 16, 2017

  159 units affected

  Certain buses could experience a loss of communication within the bus multiplex network. This could cause the engine to accelerate to full RPM without throttle input by the driver, which could increase the risk of a crash causing injury and/or damage to property. Correction: Nova Bus will reprogram the vehicles to correct this issue.

• Structure#2017240May 3, 2017

  262 units affected

  On certain buses, the latching mechanism that holds the roof canopy in place may become out of adjustment and allow for the canopy to unlatch. If this were to occur, the canopy may separate from the vehicle, which could become a road hazard, increasing the risk of a crash causing injury and/or property damage. Correction: Dealers will add a self-locking latch and new structural brackets to the roof canopy.

• Seats And Restraints#2016281June 3, 2016

  154 units affected

  On certain vehicles, a bolt used in the passenger flip-up seat structures located on the curbside of the bus may prematurely fail. If the bolt were to fail, the seat bottom will fold downwards, which could increase the risk of injury to the seat occupant. Correction: Dealers will inspect and repair as required.

• Other#2016279June 3, 2016

  22 units affected

  On certain vehicles, one or more fasteners used to secure the destination sign may not be secure. If this occurs, the weight of the destination sign can cause the fasteners to pull out, allowing the sign to fall, which increases the risk of injury to occupants sitting or standing close to the sign. Correction: Dealers will inspect and repair as required.

• Seats And Restraints#2016144April 5, 2016

  39 units affected

  Certain buses equipped with a Recaro ERGO-M driver seats may be missing welds on the seat structure. As a result, the seatbelt anchorage assembly could separate from the seat structure in the event of a crash, which would increase the risk of injury. Correction: Dealers will inspect for missing welds and if required replace the J-brackets.

• Visual System#2016104March 3, 2016

  818 units affected

  On certain vehicles, the pin that attaches to the windshield wiper idler arm could strip. If the pin were to become stripped, it would result in the driver side windshield wiper to become inoperable. Loss of windshield wiping capability, should it occur during a rainy/snowy day, may compromise the driver's ability to see the road and its users, which could result in a crash causing property damage and/or injury. Correction: Dealers will replace the the suspect idler arm of the windshield wiper assembly.

• Engine#2015525November 5, 2015

  168 units affected

  On certain buses equipped with a 35MT Remy Delco starter, Cummins engine, and hybrid transmission, the starter motor could overheat. This could result in an engine compartment fire causing injury and/or property damage. Correction: As an interim measure, the starter motor will be disconnected until the root cause is identified. Note: The vehicle can still be started through the hybrid transmission.

• Powertrain#2014440October 7, 2014

  31 units affected

  On certain buses equipped with Cummins ISL engines, the fuel filter shell and nut plate could separate, causing a fuel leak and also causing the engine to stall. Stalling would result in a loss of motive power, increasing the risk of a crash resulting in injury and/or damage to property. Correction: Cummins-authorized dealers will replace the fuel filter.

• Electrical#2014263June 27, 2014

  2,305 units affected

  On certain vehicles, the positive alternator cable terminal may have been damaged during installation. As a result, the terminal may fracture and allow the cable to arc to other components, which may increase the risk of a vehicle fire causing injury and/or damage to property. Correction: Dealers will inspect the terminal and replace if necessary.

Canadian data updated August 24, 2026

• SERVICE BRAKES, AIR:SUPPLY:LOW PRESSURE WARNING:SWITCH#26V355000June 2, 2026

  Nova Bus (US) Inc. (Nova Bus) is recalling certain 1997-2002, 2005-2024 LFS, 2009-2014, and 2016 - 2024 LFS Artic transit buses. The low brake air pressure warning light may fail to illuminate when the engine is off. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."

  Risk: A low brake air pressure warning light that fails to illuminate when the engine is off will not alert the driver to a low brake pressure condition, increasing the risk of a crash if the parking brake is disengaged before starting the engine.

  Remedy: Nova Bus will update the firmware, free of charge. Interim owner notification letters explaining the safety risk were mailed by July 17, 2026. Owners will receive another notice once remedy becomes available. Owners may contact Nova Bus customer service at 1-450-472-6410. Nova Bus' number for this recall is CR5918. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 2, 2026.

• SEATS#26V077000February 10, 2026

  Nova Bus (US) Inc. (Nova Bus) is recalling certain 2013-2019 LFS and 2019-2020 LFS Artic transit buses equipped with Double Transversal seats. The passenger seat mounting rails may crack, causing the seat to detach and fall to the floor.

  Risk: A seat that falls unexpectedly increases the risk of injury to passengers in or near to the seat.

  Remedy: Nova Bus will replace the attachment brackets, free of charge. Interim owner notification letters explaining the safety risk were mailed by April 10, 2026. Owners will receive another notice once remedy becomes available. Owners may contact Nova Bus customer service at 1-450-472-6410. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 4, 2026.

• SEAT BELTS:FRONT#24V647000November 5, 2024

  Nova Bus (US) Inc. (Nova) is recalling certain 2010-2020 LFS Artic and 2012-2024 LFS vehicles. The driver's seat belt may not retract properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."

  Risk: A seat belt that does not retract properly may result in a loose seat belt, which can increase the risk of injury in a crash.

  Remedy: Nova Bus will install additional seat stoppers to the driver's rear partition, free of charge. Owner notification letters are expected to be mailed July 4, 2025. Nova's number for this recall is CR5635. This recall expands and replaces previous recall number 23V-350. Vehicles that were previously recalled under 23V-350 will need to have the new remedy completed.

• SEAT BELTS:FRONT#23V350000May 17, 2023

  Nova Bus (US) Inc. (Nova) is recalling certain 2012-2022 LFS vehicles. The driver's seat belt may not retract properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."

  Risk: A seat belt that does not retract properly may result in a loose seat belt, which can increase the risk of injury in a crash.

  Remedy: Dealers will adjust the recline angle of the seat-back rest, or add a spacer on the driver's seat, as necessary, free of charge. Owner notification letters were mailed July 14, 2023. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR5419.

• STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT#23V277000April 18, 2023

  Nova Bus (US) Inc. (Nova Bus) is recalling certain 2014 LFS and 2012-2013 LFS Artic transit buses. The emergency exit window release and label may have been installed in the incorrect location. In addition, the emergency exit window opening may be insufficient. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."

  Risk: In an emergency, the incorrect placement of the window exit release and label instructions or the insufficient window opening may prevent or delay the use of the emergency exit, increasing the risk of injury.

  Remedy: Nova Bus will either remove the emergency exit window feature, and/or relocate the release mechanism, label, and chime cord stop-request system, as necessary, free of charge. Owner notification letters were mailed June 12, 2023. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR5415.

• EXTERIOR LIGHTING#22V902000December 7, 2022

  Nova Bus (US) Inc. (Nova) is recalling certain 2010-2021 LFS and 2009-2012 LFS Artic transit buses. These vehicles are equipped with non-standard color auxiliary lights which may impair the effectiveness of the standard lighting equipment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices, and Associated Equipment."

  Risk: The colorful lighting may cause confusion by distracting other drivers, increasing the risk of a crash.

  Remedy: Dealers will remove the non-standard color lights, or replace them with white lights, free of charge. Owner notification letters were mailed January 31, 2023. Owners may contact Nova's customer service at 1-800-350-6682. Nova's number for this recall is CR5350/5351.

• EXTERIOR LIGHTING:BRAKE LIGHTS#21V151000March 9, 2021

  Nova Bus (Nova) is recalling certain 2008-2021 LFS Buses. The center-line height of the brake lights and tail lights is too high, exceeding the maximum height standard. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

  Risk: Reduced visibility of the brake and tail lights can increase the risk of a crash.

  Remedy: Nova will notify owners, and provide instructions for interchanging the positions of the brake light and tail light components with the turn signal light components, free of charge. The recall is expected to begin May 2021. Owners may contact Nova customer service at 1-800-350-6682.

• SEATS#19V511000July 2, 2019

  Nova Bus (Nova) is recalling certain 2014-2017 LFS and LFS Artic buses equipped with USSC cantilever seats. The hardware used to attach the cantilever seats to the side rail may have been improperly tightened. As a result, the cantilever seat may drop to the floor.

  Risk: If the cantilever seat drops while it is occupied, there is an increased risk of an injury.

  Remedy: Nova will notify owners, and dealers will inspect and replace the seat rails and hardware, as necessary, free of charge. The recall began August 30, 2019. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR4663.

• ELECTRICAL SYSTEM#19V274000April 5, 2019

  Nova Bus (Nova) is recalling certain 2011-2019 LFS city buses. The engine door fan electrical connector may not be able to handle the required current and may overheat, possibly resulting in a fire.

  Risk: A vehicle fire increases the risk of injury.

  Remedy: Nova will notify owners, and dealers will replace the connector, free of charge. The recall began May 21, 2019. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR4595.

• EQUIPMENT#16V412000June 8, 2016

  Nova Bus (Nova) is recalling certain model year 2012-2015 Nova LFS and LFS Artic transit buses manufactured from June 18, 2012, through October 19, 2015. The affected transit buses have destinations signs that may not be properly secured and, as a result, the sign may fall.

  Risk: If an sign falls, there is an increased risk of injury to anyone under or standing near the sign.

  Remedy: Nova will notify owners, and dealers will inspect and secure the sign as necessary, free of charge. The recall began on July 20, 2016. Owners may contact Nova customer service at 1-450-472-6410. Nova's recall number for this campaign is CR3539.

• SEATS#16V191000April 5, 2016

  Nova Bus (Nova) is recalling certain model year 2010-2015 Nova LFS transit buses manufactured from August 10, 2010, through November 5, 2015. The affected seats have J-Brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the J-Bracket.

  Risk: If the seat belt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash increasing their risk of injury.

  Remedy: Nova will notify owners, and dealers will inspect the seats for missing welds. If missing welds are found, the seats will be repaired, free of charge. The recall began on June 8, 2016. Owners may contact Nova customer service at 1-450-472-6410. Nova's recall number for this campaign is CR3632.

• VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES#16V135000March 4, 2016

  Nova Bus (Nova) is recalling certain model year 2014-2016 LFS and LFS Artic vehicles manufactured from January 1, 2014, through February 15, 2016. On the affected vehicles, the pin on the wiper idler arm may strip causing the windshield wipers to become inoperative.

  Risk: If the windshield wipers become inoperative, visibility will be decreased, increasing the risk of a crash.

  Remedy: Nova will notify owners, and dealers will replace the wiper idler arm, free of charge. The recall began on April 21, 2016. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR3601.

• STRUCTURE:BODY:DOOR#15V735000November 5, 2015

  Nova Bus (Nova) is recalling certain model year 2010-2015 Nova LFS and 2013-2015 LFS Artic transit buses. The affected vehicles are equipped with an optical sensor for the passenger counter system whose location may result in a passenger's arm being pinched between the passenger counter housing and the door.

  Risk: A passenger could be injured if their arm is caught in the door.

  Remedy: Nova will notify owners, and dealers will install a longer protective cover over the passenger counter system and add a warning label, free of charge. The recall began on November 23, 2015. Owners may contact Nova customer service at 1-800-350-6682. Nova's numbers for this recall are CR3492 and CR3493.

• ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR#14V381000June 30, 2014

  Nova Bus is recalling certain model year 2010-2014 LFS transit buses manufactured June 2010 to June 2014. In the affected vehicles, the terminal on the postive alternator cable may fracture causing the cable to arc to other components.

  Risk: Arcing of the alternator cable may result in an engine compartment fire.

  Remedy: Nova Bus will notify owners, and dealers will inspect the terminal and replace it if it is damaged, free of charge. The recall began August 29, 2014. Owners may contact Nova Bus customer service at 1-450-472-6410. Nova Bus' number for this recall is CR3201.