How do I know if a recall applies to my 2023 MCI J4500E?

Recalls are matched by make, model and model year, but many cover only certain VIN ranges. Confirm with your manufacturer or dealer using your full VIN, or use the official Transport Canada or NHTSA lookup.

Are recall repairs free?

Yes. In both Canada and the United States the manufacturer must fix a recalled defect at no charge, through a franchised dealer.

RECALLS — MAKE · MODEL · YEAR

2023 MCI J4500E recalls

Q: Does the 2023 MCI J4500E have any recalls?

Transport Canada lists 1 campaign and the U.S. NHTSA lists 1 for the 2023 MCI J4500E. Matched by make, model, and model year. Many recalls affect only specific VIN ranges — confirm with your dealer using your full VIN.

2 safety recall campaigns have been filed for the 2023 MCI J4500E with Transport Canada and the U.S. NHTSA. Here is what both agencies say.

Canadian recalls: 01
U.S. recalls: 01
Total campaigns: 02

Transport Canada recalls

Lights And Instruments#2026217April 30, 2026
33 units affected
Issue: On certain buses, a software problem could cause the tail lamps not to turn on when the daytime running lamps (DRLs) are on. As a result, the buses don't meet certain requirements of Canadian regulations. Safety Risk: Driving without tail lamps in low light conditions could make the vehicle less visible and increase the risk of a crash. Corrective Actions: To reduce the safety risk, Motor Coach Industries (MCI) advises you to drive the bus with the headlamps on until the recall repairs are completed. MCI will notify owners by mail and provide you with instructions for how to update the vehicle software. Alternatively, you may schedule an appointment to have the update performed at an authorized MCI service center.

Canadian data updated August 24, 2026

U.S. NHTSA recalls

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY#25V567000August 29, 2025
Motor Coach Industries (MCI) is recalling certain 2020-2021 J4500E, 2021 D45CRTELE, 2023 J4500E, 2023-2024 D45CRTELE, 2024 D45CRTE, and 2025 J4500E buses. An inadequate weld on the high voltage battery busbar and incorrect software may cause the battery module to overheat.
Risk: A battery module that overheats increases the risk of a fire.
Remedy: MCI will inspect and replace the battery module as necessary. MCI will also update the BMS software. Owner notification letters were mailed October 6, 2025. Owners may contact MCI customer service at 1-800-241-2947.

Does this recall apply to my vehicle?

Matched by make, model, and model year. Many recalls affect only specific VIN ranges — confirm with your dealer using your full VIN.

What to do

Recall repairs are free at a franchised dealer in both countries. To confirm a recall applies to your specific vehicle, or to book the work, contact your manufacturer or dealer with your full VIN, or use the official channel:

NHTSA recall lookup (search by VIN) — U.S. National Highway Traffic Safety Administration
Defects and recalls database — Transport Canada

Check a 2023 MCI J4500E VIN

A VIN decode confirms your vehicle's exact model year, trim and assembly plant, then runs this same recall check against it.

Data sources and coverage limits →