RECALLS — MAKE · MODEL · YEAR
2012 MCI D4500 recalls
13 safety recall campaigns have been filed for the 2012 MCI D4500 with Transport Canada and the U.S. NHTSA. Here is what both agencies say.
- Canadian recalls
- 06
- U.S. recalls
- 07
- Total campaigns
- 13
Transport Canada recalls
06- Visual System#2026007
2,161 units affected
Issue: On certain buses, the wrong glass may have been installed on the lower front entry door panel. As a result, the glass may not meet certain requirements of Canadian regulations. Safety Risk: An incorrect window glass could reduce visibility and increase the risk of a crash. Corrective Action: Motor Coach Industries (MCI) will notify owners by mail and provide you with instructions for how to replace the lower glass panel. Alternatively, you may schedule an appointment to have the lower glass panel replaced at an authorized MCI service center.
- Engine#2018256
138 units affected
On certain motor coaches, the exhaust bellows pipe may fail prematurely and cause a leak. An exhaust leak during a regeneration event could allow the leakage of hot gases and could increase the risk of fire, causing property damage and/or personal injury. Correction: Dealers will install a new exhaust pipe assembly.
- Engine#2017280
35 units affected
On certain vehicles, the bellows pipe (a component of the exhaust system) may have been installed incorrectly and could fail. As a result, combustion from a Diesel Particulate Filter regeneration event could exit the failed bellows pipe instead of being completely contained within the exhaust system. If this occurs, the hot combustion gases could cause a fire which may result in property damage and/or personal injury. Correction: Authorized MCI service facilities will inspect and, if necessary, replace the bellows pipe. Note: This is an expansion of recall 2013-121.
- Engine#2013121
18 units affected
On certain vehicles, the bellows pipe (a component of the exhaust system) may have been installed incorrectly and could fail. As a result, combustion from a Diesel Particulate Filter regeneration event could exit the failed bellows pipe instead of being completely contained within the exhaust system. If this occurs, the hot combustion gases could cause a fire which may result in property damage and/or personal injury. Correction: Authorized MCI service facilities will inspect and, if necessary, replace the bellows pipe.
- Other#2012125
17 units affected
On certain coaches equipped with a sedan style entrance door, thirty minutes after the park brake is set and the ignition is turned OFF, the entrance door will close without warning. This could result in personal injury if someone is in the doorway. Correction: Authorized MCI service facilities will reprogram the Actia multiplex controller.
- Other#2011377
245 units affected
On certain vehicles, specific operating conditions (such as tight, successive, highly banked curves in opposite directions), could trigger unintended Electronic Stability Control (ESC) system intervention. As a result, the ESC may unnecessarily apply one of the front brakes in order to correct the perceived oversteer condition. This may cause the vehicle to deviate from the intended path, thereby increasing the risk of a crash causing property damage and/or personal injury. Correction: Dealers will replace the ESC module.
Canadian data updated August 24, 2026
U.S. NHTSA recalls
07- STRUCTURE:BODY:DOOR#25V853000
Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
Risk: The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
Remedy: MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
- ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE#18V309000
Motor Coach Industries (MCI) is recalling certain 2011-2016 D4500, D4505, D4000, D4005, and D4000 ISTV motor coaches equipped with ISX engines. Due to vibrations, the exhaust bellow pipes develop a hole.
Risk: If the pipe develops a hole, during a regeneration cycle, hot exhaust gases may leak out, increasing the risk of a fire.
Remedy: MCI will notify owners, and dealers will replace the bellows pipe assembly with an improved part, free of charge. The recall began July 10, 2018. Owners may contact MCI customer service at 1-800-241-2947.
- ENGINE AND ENGINE COOLING:EXHAUST SYSTEM#17V337000
Motor Coach Industries (MCI) is recalling certain 2011-2012 MCI D4000, D4005, D4500 and D4505 coaches equipped with Cummins ISX 12 liter engines. The vehicles may have an incorrectly installed exhaust bellow pipe, resulting in a bend in the pipe which can cause its premature failure.
Risk: If the pipe fails and a diesel regeneration cycle occurs, the hot exhaust gases will increase the risk of a fire.
Remedy: MCI will notify owners and dealers will inspect and replace any deformed or failed bellow pipes if necessary, free of charge. The recall began on June 15, 2017. Owners may contact Motor Industries at 1-800-241-2947. MCI's number for this recall is SB 397B.
- SEATS#16V020000
Motor Coach Industries (MCI) is recalling certain model year 2011-2013 and 2015 J4500 coaches manufactured November 18, 2011, to July 10, 2015, 2011-2012 and 2014-2015 D4000 coaches manufactured manufactured September 24, 2010, to September 5, 2015, 2011-2013 and 2015-2016 D4005 coaches manufactured January 17, 2011, to November 23, 2015, 2012-2014 and 2016 D4000ISTV coaches manufactured July 18, 2012, to December 2, 2015, 2010-2016 D4500 coaches manufactured April 15, 2010, to December 18, 2015 and 2011-2016 D4505 coaches manufactured December 15, 2010, to December 4, 2015. The affected buses are equipped with certain Recaro Ergo-M Commercial Bus Driver Seats that have J-Brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the J-Bracket.
Risk: If the seatbelt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash increasing their risk of injury.
Remedy: MCI will notify owners and dealers will inspect the seats and determined if welds are missing. Any J-Bracket that is missing welds will be removed and replaced, free of charge. The recall began on February 15, 2016. Owners may contact MCI at 1-800-241-2947. MCI's number for this recall is SB 431.
- ENGINE AND ENGINE COOLING:EXHAUST SYSTEM#13V142000
Motor Coach Industries (MCI) is recalling certain model year 2012-2013 D4000, D4000ISTV, D4005, D4500, and D4505 motorcoaches manufactured from May 2012 through December 2012 and equipped with a Cummins ISX EPA 2010 engine. In the affected buses, the bellows pipe in the exhaust system may have been incorrectly assembled, which could result in a failure of the pipe during operation.
Risk: During a regeneration process to clean exhaust emissions, if the bellows pipe has failed, the hot exhaust gases may not be contained, resulting in a fire.
Remedy: MCI will notify owners and dealers will inspect and replace the bellows pipes, as necessary, free of charge. The recall began on April 29, 2013. Customers may contact MCI at 1-847-285-2000.
- ELECTRICAL SYSTEM#12V086000
MOTOR COACH INDUSTRIES, INC (MCI) IS RECALLING CERTAIN MODEL YEAR 2012 D4505, D4500, AND D4000ISTV MOTOR COACHES, EQUIPPED WITH A SEDAN STYLE ENTRANCE DOOR AND AN ACTIA MULTIPLEX SYSTEM. THIRTY MINUTES AFTER THE PARK BRAKE IS SET AND THE IGNITION IS TURNED OFF, THE ENTRANCE DOOR WILL CLOSE WITHOUT WARNING.
Risk: THE ENTRANCE DOOR WILL CLOSE WITHOUT WARNING, INCREASING THE RISK OF PERSONAL INJURY TO PEOPLE ENTERING OR EXITING THE BUS.
Remedy: MCI WILL NOTIFY OWNERS, AND REMEDY THE AFFECTED COACHES BY REPROGRAMMING THE MULTIPLEX SYSTEM, FREE OF CHARGE. THE RECALL BEGAN ON APRIL 11, 2012. OWNERS MAY CONTACT MCI AT 1-800-241-2947.
- ELECTRONIC STABILITY CONTROL (ESC)#11V524000
MOTOR COACH INDUSTRIES (MCI) IS RECALLING CERTAIN MODEL YEAR 2003, AND 2007-2012 E AND J MODELS ALONG WITH MODEL YEAR 2007-2012 D4000, D4005, D4500, D4505, D4000ISTV MOTOR COACHES EQUIPPED WITH MERITOR WABCO ELECTRONIC STABILITY CONTROL (ESC) MODULES, MANUFACTURED FROM OCTOBER 2002, THROUGH OCTOBER 2011. UNDER CERTAIN ROAD AND DRIVING CONDITIONS, VEHICLE BODY ROLL AND ROAD INCLINATION CHARACTERISTICS MAY ADVERSELY AFFECT THE SLIP ANGLE CALCULATION OF THE ELECTRONIC STABILITY CONTROL (ESC) SYSTEM. THIS MIGHT CAUSE THE ESC TO PERCEIVE AN OVER STEERING SITUATION AND THEREFORE APPLY THE OUTER WHEEL BRAKE ON THE FRONT AXLE UNTIL THE VEHICLE IS PERCEIVED TO BE STABLE.
Risk: IF THE DRIVER IS SLOW TO REACT DURING THIS ESC INTERVENTION, THE VEHICLE MAY DEVIATE FROM THE INTENDED LINE OF TRAVEL, INCREASING THE RISK OF A CRASH.
Remedy: MCI WILL NOTIFY OWNERS AND REPLACE THE CONTROL MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 4, 2012. OWNERS MAY CONTACT MCI CUSTOMER SERVICE AT 1-800-241-2947.
Does this recall apply to my vehicle?
Matched by make, model, and model year. Many recalls affect only specific VIN ranges — confirm with your dealer using your full VIN.
What to do
Recall repairs are free at a franchised dealer in both countries. To confirm a recall applies to your specific vehicle, or to book the work, contact your manufacturer or dealer with your full VIN, or use the official channel:
- NHTSA recall lookup (search by VIN) — U.S. National Highway Traffic Safety Administration
- Defects and recalls database — Transport Canada
Check a 2012 MCI D4500 VIN
A VIN decode confirms your vehicle's exact model year, trim and assembly plant, then runs this same recall check against it.