Skip to content
VINscan

RECALLS — MAKE · MODEL · YEAR

2020 Crossroads Sunset recalls

6 safety recall campaigns have been filed for the 2020 Crossroads Sunset with Transport Canada and the U.S. NHTSA. Here is what both agencies say.

Canadian recalls
03
U.S. recalls
03
Total campaigns
06

Transport Canada recalls

03
  • Electrical#2020031

    116 units affected

    Issue: On certain travel trailers, the wiring for the Wi-Fi switch may not have proper circuit protection. If a short circuit occurs, the wiring could overheat and melt. Safety Risk: Wiring that overheats or melts could create the risk of a fire. Corrective Actions: Keystone RV will notify owners by mail and instruct you to take your trailer to a dealer to remove the Wi-Fi switch and add a 7.5 amp fuse to the wiring. Keystone advises that the Wi-Fi switch should not be turned on until the recall repairs are completed.

  • Accessories#2019531

    78 units affected

    Issue: On certain travel trailers, the interior cooktop burner could be affected by the operation of the furnace. This could potentially cause the burner flame to invert. Safety Risk: An inverted burner flame could create the risk of a burn injury or cause a fire. Corrective Actions: Keystone will notify owners by mail and instruct you to take your trailer to a dealer to inspect the operation of the interior range cooktop with the furnace running. Any units affected by this problem will be repaired.

  • Electrical#2019339

    110 units affected

    Issue: On certain travel trailers, the emergency trailer breakaway switch may not be properly wired. If the trailer separates from a tow vehicle, the trailer brakes would not self-apply. Safety Risk: If the trailer breakaway switch does not work properly, there could be an increased risk of a crash. Corrective Actions: The company will notify owners by mail and instruct them to take their travel trailer to a dealer to inspect the breakaway switch. The switch will be re-wired as required.

Canadian data updated August 24, 2026

U.S. NHTSA recalls

03
  • ELECTRICAL SYSTEM:WIRING#20V037000

    Keystone RV Company (Keystone) is recalling certain 2020 Crossroads Cameo (models 3201RL, 320RL, 3701RL, 370RL, 3801RK, 380RK, 3891MK, 389MK, 3921BR, 392BR, 3961MB, 396MB, 4021FK, 402FK), Crossroads Cruiser (models 24RL, 27MK, 28BH, 28BH, 28RD, 28RKS, 29RK, 29SI, 30BH, 30RLS, 3311RD, 3391RL, 33BHB, 3851BL, 385BL), Crossroads Hampton (models 364MBL, 370FDL, 371FKL, 372FDB, 374BAR, 375DBL), Crossroads Volante (models 240RL, 270BH, 28BH, 295BH, 310BH, 3201IK, 3251RD, 325RD, 325RL, 326RK, 329DB, 32SB, 33DB, 3601LF, 360DB, 360LF, 370BR, 3801MD, 3851FL, 3861BL), Crossroads Redwood (models 3901MB, 3951MB, 3981FK, 3951WB, 3901WB, 3991RD, 400LK, 4001LK, 391RL, 390MB, 390WB) and Crossroads Sunset (models 185RK, 186BH, 212RB, 215BH, 222RB, 242BH, 253RB, 257FK, 259RL, 272BH, 285CK, 288BH, 289QB, 291RK, 309RK, 330SI, 331BH, 332QB) trailers. The WiFi prep wiring may have improper circuit protection between the Wi-Fi switch and the Wi-Fi prep.

    Risk: In the event of a short circuit in the wiring, there may be an increased risk of fire.

    Remedy: Keystone will notify owners, and dealers will correct the circuit protection, free of charge. The recall began March 3, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-368.

  • EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:FURNACE#19V763000

    Keystone RV Company (Keystone) is recalling certain 2019-2020 Crossroads Sunset trailers, model 242BH. The interior range cooktop is installed in a cabinet that may not be entirely sealed from the furnace cavity. As a result, during furnace operation, the interior range cooktop burner flame may invert.

    Risk: If the cooktop burner flames invert, there is an increased risk of a fire and injury.

    Remedy: Keystone will notify owners, and dealers will inspect the interior range cooktop with the furnace running, sealing it as necessary, free of charge. The recall began November 18, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-362.

  • SERVICE BRAKES, ELECTRIC#19V517000

    Keystone RV Company (Keystone) is recalling certain 2020 Crossroads Hampton and Sunset recreational trailers. The breakaway switch may have been incorrectly wired, which can cause the trailer brakes to not function in the event of a trailer separation from the tow vehicle.

    Risk: If the trailer detaches from the tow vehicle, the breakaway switch may not activate the brakes, increasing the risk of a crash.

    Remedy: Keystone will notify owners, and dealers will rewire the breakaway switch, free of charge. The recall began July 29, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-357.

Does this recall apply to my vehicle?

Matched by make, model, and model year. Many recalls affect only specific VIN ranges — confirm with your dealer using your full VIN.

What to do

Recall repairs are free at a franchised dealer in both countries. To confirm a recall applies to your specific vehicle, or to book the work, contact your manufacturer or dealer with your full VIN, or use the official channel:

Check a 2020 Crossroads Sunset VIN

A VIN decode confirms your vehicle's exact model year, trim and assembly plant, then runs this same recall check against it.

Data sources and coverage limits →