Does the 2020 Crossroads Cruiser have any recalls?

Transport Canada lists 1 campaign and the U.S. NHTSA lists 3 for the 2020 Crossroads Cruiser. Matched by make, model, and model year. Many recalls affect only specific VIN ranges — confirm with your dealer using your full VIN.

How do I know if a recall applies to my 2020 Crossroads Cruiser?

Recalls are matched by make, model and model year, but many cover only certain VIN ranges. Confirm with your manufacturer or dealer using your full VIN, or use the official Transport Canada or NHTSA lookup.

Are recall repairs free?

Yes. In both Canada and the United States the manufacturer must fix a recalled defect at no charge, through a franchised dealer.

RECALLS — MAKE · MODEL · YEAR

2020 Crossroads Cruiser recalls

4 safety recall campaigns have been filed for the 2020 Crossroads Cruiser with Transport Canada and the U.S. NHTSA. Here is what both agencies say.

Canadian recalls: 01
U.S. recalls: 03
Total campaigns: 04

Transport Canada recalls

Electrical#2020031January 28, 2020
116 units affected
Issue: On certain travel trailers, the wiring for the Wi-Fi switch may not have proper circuit protection. If a short circuit occurs, the wiring could overheat and melt. Safety Risk: Wiring that overheats or melts could create the risk of a fire. Corrective Actions: Keystone RV will notify owners by mail and instruct you to take your trailer to a dealer to remove the Wi-Fi switch and add a 7.5 amp fuse to the wiring. Keystone advises that the Wi-Fi switch should not be turned on until the recall repairs are completed.

Canadian data updated August 24, 2026

U.S. NHTSA recalls

ELECTRICAL SYSTEM:WIRING#20V037000January 23, 2020
Keystone RV Company (Keystone) is recalling certain 2020 Crossroads Cameo (models 3201RL, 320RL, 3701RL, 370RL, 3801RK, 380RK, 3891MK, 389MK, 3921BR, 392BR, 3961MB, 396MB, 4021FK, 402FK), Crossroads Cruiser (models 24RL, 27MK, 28BH, 28BH, 28RD, 28RKS, 29RK, 29SI, 30BH, 30RLS, 3311RD, 3391RL, 33BHB, 3851BL, 385BL), Crossroads Hampton (models 364MBL, 370FDL, 371FKL, 372FDB, 374BAR, 375DBL), Crossroads Volante (models 240RL, 270BH, 28BH, 295BH, 310BH, 3201IK, 3251RD, 325RD, 325RL, 326RK, 329DB, 32SB, 33DB, 3601LF, 360DB, 360LF, 370BR, 3801MD, 3851FL, 3861BL), Crossroads Redwood (models 3901MB, 3951MB, 3981FK, 3951WB, 3901WB, 3991RD, 400LK, 4001LK, 391RL, 390MB, 390WB) and Crossroads Sunset (models 185RK, 186BH, 212RB, 215BH, 222RB, 242BH, 253RB, 257FK, 259RL, 272BH, 285CK, 288BH, 289QB, 291RK, 309RK, 330SI, 331BH, 332QB) trailers. The WiFi prep wiring may have improper circuit protection between the Wi-Fi switch and the Wi-Fi prep.
Risk: In the event of a short circuit in the wiring, there may be an increased risk of fire.
Remedy: Keystone will notify owners, and dealers will correct the circuit protection, free of charge. The recall began March 3, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-368.
TRAILER HITCHES:FIFTH WHEEL ASSEMBLY#19V596000August 14, 2019
Keystone RV Company (Keystone) is recalling certain 2020 Crossroads Cruiser 29SI, 27MK, 28RD, 24RL, and 29RK fifth-wheel trailers equipped with Morryde Rotating Pin Boxes. These pin boxes may be attached with bolts that are too short.
Risk: In certain conditions, the incorrect bolts could allow the pin box to rotate in two places rather than one, increasing the risk of a crash.
Remedy: Keystone will notify owners, and dealers will inspect and replace the bolts, as necessary, free of charge. The recall began on October 2, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-358.
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:FURNACE#19V440000June 11, 2019
Keystone RV Company (Keystone) is recalling certain 2020 Crossroads Cruiser fifth wheel recreational trailers, models 27MK, 29SI, 28RD, 24RL and 29RK. The furnace exhaust vent may be missing.
Risk: If the furnace is used without an exhaust vent installed, carbon monoxide poisoning may result, increases the risk of injury.
Remedy: Keystone will notify owners, and dealers will install a furnace exhaust vent if it is missing, free of charge. The recall is expected to begin July 10, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-355.

Does this recall apply to my vehicle?

Matched by make, model, and model year. Many recalls affect only specific VIN ranges — confirm with your dealer using your full VIN.

What to do

Recall repairs are free at a franchised dealer in both countries. To confirm a recall applies to your specific vehicle, or to book the work, contact your manufacturer or dealer with your full VIN, or use the official channel:

NHTSA recall lookup (search by VIN) — U.S. National Highway Traffic Safety Administration
Defects and recalls database — Transport Canada

Check a 2020 Crossroads Cruiser VIN

A VIN decode confirms your vehicle's exact model year, trim and assembly plant, then runs this same recall check against it.

Data sources and coverage limits →