RECALLS — MAKE · MODEL · YEAR
2018 Collins DH recalls
3 safety recall campaigns have been filed for the 2018 Collins DH with Transport Canada and the U.S. NHTSA. Here is what both agencies say.
- Canadian recalls
- 01
- U.S. recalls
- 02
- Total campaigns
- 03
Transport Canada recalls
01- Label#2019119
525 units affected
Issue: The labels for the emergency exits may not be in the correct positions. Canadian regulations require companies to put emergency exit labels within 150 mm of the release mechanism. Safety Risk: Proper label placement can help to identify exits in an emergency. Small errors in label position are unlikely to be unsafe. Corrective Action: The company will notify owners by mail. Owners will be instructed to inspect the emergency exit labels and measure to check if they are installed properly. The company will send replacement labels as required.
Canadian data updated August 24, 2026
U.S. NHTSA recalls
02- EQUIPMENT:OTHER:LABELS#22V699000
Collins Bus is recalling certain 2012-2020 Ford SL, Ford SH, Ford DH, Ford DE, Ford TH, Ford TL, Chevy DE, and Chevy DH school buses. The emergency exit label may be placed in the incorrect location and the lettering height may not be high enough. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Risk: In an emergency, the incorrect window label instructions may prevent or delay the use of the emergency exit, increasing the risk of injury.
Remedy: Collins Bus will mail new labels, free of charge. Owner notification letters were mailed on November 21, 2022. Owners may contact Collins Bus' customer service at 1-800-533-1850 ext. 424.
- SEATS#18V924000
Collins Bus Corporation (Collins) is recalling certain 2018 SH, DH, P24, T22, T24 and TH buses. Bolts that connect the legs to the passenger seats may not have been properly tightened.
Risk: The improperly tightened bolts can increase the risk of injury in the event of a crash.
Remedy: Collins will notify owners, and dealers will inspect the seat bolts and torque them to the correct specification, free of charge. The recall began January 25, 2019. Owners may contact Collins customer service at 1-800-533-1850, extension 424.
Does this recall apply to my vehicle?
Matched by make, model, and model year. Many recalls affect only specific VIN ranges — confirm with your dealer using your full VIN.
What to do
Recall repairs are free at a franchised dealer in both countries. To confirm a recall applies to your specific vehicle, or to book the work, contact your manufacturer or dealer with your full VIN, or use the official channel:
- NHTSA recall lookup (search by VIN) — U.S. National Highway Traffic Safety Administration
- Defects and recalls database — Transport Canada
Check a 2018 Collins DH VIN
A VIN decode confirms your vehicle's exact model year, trim and assembly plant, then runs this same recall check against it.