How do I know if a recall applies to my 2017 Collins DE?

Recalls are matched by make, model and model year, but many cover only certain VIN ranges. Confirm with your manufacturer or dealer using your full VIN, or use the official Transport Canada or NHTSA lookup.

Are recall repairs free?

Yes. In both Canada and the United States the manufacturer must fix a recalled defect at no charge, through a franchised dealer.

RECALLS — MAKE · MODEL · YEAR

2017 Collins DE recalls

Q: Does the 2017 Collins DE have any recalls?

Transport Canada lists 1 campaign and the U.S. NHTSA lists 1 for the 2017 Collins DE. Matched by make, model, and model year. Many recalls affect only specific VIN ranges — confirm with your dealer using your full VIN.

2 safety recall campaigns have been filed for the 2017 Collins DE with Transport Canada and the U.S. NHTSA. Here is what both agencies say.

Canadian recalls: 01
U.S. recalls: 01
Total campaigns: 02

Transport Canada recalls

Label#2019119March 7, 2019
525 units affected
Issue: The labels for the emergency exits may not be in the correct positions. Canadian regulations require companies to put emergency exit labels within 150 mm of the release mechanism. Safety Risk: Proper label placement can help to identify exits in an emergency. Small errors in label position are unlikely to be unsafe. Corrective Action: The company will notify owners by mail. Owners will be instructed to inspect the emergency exit labels and measure to check if they are installed properly. The company will send replacement labels as required.

Canadian data updated August 24, 2026

U.S. NHTSA recalls

EQUIPMENT:OTHER:LABELS#22V699000September 19, 2022
Collins Bus is recalling certain 2012-2020 Ford SL, Ford SH, Ford DH, Ford DE, Ford TH, Ford TL, Chevy DE, and Chevy DH school buses. The emergency exit label may be placed in the incorrect location and the lettering height may not be high enough. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Risk: In an emergency, the incorrect window label instructions may prevent or delay the use of the emergency exit, increasing the risk of injury.
Remedy: Collins Bus will mail new labels, free of charge. Owner notification letters were mailed on November 21, 2022. Owners may contact Collins Bus' customer service at 1-800-533-1850 ext. 424.

Does this recall apply to my vehicle?

Matched by make, model, and model year. Many recalls affect only specific VIN ranges — confirm with your dealer using your full VIN.

What to do

Recall repairs are free at a franchised dealer in both countries. To confirm a recall applies to your specific vehicle, or to book the work, contact your manufacturer or dealer with your full VIN, or use the official channel:

NHTSA recall lookup (search by VIN) — U.S. National Highway Traffic Safety Administration
Defects and recalls database — Transport Canada

Check a 2017 Collins DE VIN

A VIN decode confirms your vehicle's exact model year, trim and assembly plant, then runs this same recall check against it.

Data sources and coverage limits →