RECALLS — MAKE · MODEL · YEAR
2024 Altec AT Series recalls
9 safety recall campaigns have been filed for the 2024 Altec AT Series with Transport Canada and the U.S. NHTSA. Here is what both agencies say.
- Canadian recalls
- 04
- U.S. recalls
- 05
- Total campaigns
- 09
Transport Canada recalls
04- Structure#2025558
13 units affected
Issue: On certain aerial devices and digger derricks, the cable step wire ropes that secure the entry step could fail. As a result, the cable could detach and cause a person to fall. Note: This recall only affects certain aerial devices and digger derricks equipped with cable entry steps. Safety risk: A step that detaches could create a risk of injury. Corrective Actions: To reduce the safety risk, Altec advises that you should check that the cable entry step(s) are properly secured until the recall repairs have been completed. Altec will notify owners by mail and advise you to contact Altec Service to inspect and, if necessary, replace the entry step(s).
- Electrical#2025353
14 units affected
Issue: On certain aerial devices, voltage spikes in the power distribution module could damage the transfer case control module. As a result, the system could detect the wrong driving mode selection. This could cause poor handling and/or reduced braking, and lead to a loss of control. Safety Risk: A loss of control could create the risk of a crash. Additionally, reduced braking can cause extended stopping distances and increase the risk of a crash. Corrective Actions: To reduce the safety risk, Altec recommends not to use the vehicle until the recall repairs are completed if any 4x4 warning messages are turned on. Altec will notify owners by mail and advise you to contact Altec Service to add a diode to the ignition power circuit.
- Accessories#2025251
131 units affected
Issue: On certain aerial devices, the fuel lines may not have been secured properly and could become damaged. As a result, fuel could leak. Safety Risk: A fuel leak can create the risk of a fire. Corrective Actions: To reduce the safety risk, Altec recommends that you periodically inspect the fuel lines for leaks until the recall repairs are completed. Altec Industries will notify owners by mail and provide instructions for inspecting for loose fuel lines. A repair kit will be provided to secure the fuel lines, if necessary. If the lines are damaged, they will be repaired.
- Suspension#2025001
47 units affected
Issue: On certain aerial devices, the front axle capacity may be too low. As a result, the vehicle could be overloaded. This could cause poor handling and lead to a loss of control. Note: This recall only affects certain Ford E350 van chassis with gross axle weight rating (GAWR) of 1837 kg (4050 lb.) or 1905 kg (4200 lb.). Safety Risk: A loss of control could create the risk of a crash. Corrective Actions: Altec Industries will notify owners by mail and advise you to contact a Ford dealership or an authorized service facility to install upgraded front coil springs and hardware. Additionally, Altec Industries will provide you with a new compliance label with updated information.
Canadian data updated August 24, 2026
U.S. NHTSA recalls
05- EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER:CRITICAL FASTENERS#26V463000
Altec Industries, Inc. (Altec) is recalling certain 2024-2026 AT Series vehicles. The turntable rotation bearing fasteners may not have been heat treated properly.
Risk: A fastener that has not been heat treated could fail, resulting in separation of the pedestal and turntable, increasing the risk of injury.
Remedy: Altec will instruct owners to inspect the lot number on the fasteners and, if necessary, order a rotation bolt kit to replace the fasteners, or schedule service with Altec, free of charge. Owner notification letters were mailed September 11, 2026. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3347.
- POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH#26V386000
Altec industries, Inc. is recalling certain 2014-2026 AT Series Aerial Device vehicles. The transmission park interlock may be missing, allowing the aerial device to operate while the chassis is not in park.
Risk: An aerial device that operates while the vehicle is in gear or neutral can cause unexpected vehicle movement and increase the risk of injury.
Remedy: Altec will update the electrical harness and control modules, free of charge. Owner notification letters were mailed August 7, 2026. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3331.
- EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER:CONTROLS/CONTROL WIRING#26V310000
Altec Industries, Inc. (Altec) is recalling certain 2022-2025 AT Series, 2021-2025 AN Series Aerial Device, 2020-2026 TA Series Aerial Device, 2021 L Series Aerial Device, 2021 LR Series Aerial Device, 2023-2025 AM Series Aerial Device, and 2024-2025 AA Series Aerial Device vehicles. The ground level emergency stop (E-stop) may not stop hydraulic functions of the machine when the machine is in ePTO mode.
Risk: Hydraulic functions that do not immediately stop when the ground level E-stop is pressed, increase the risk of injury.
Remedy: Altec will inspect the units and test to verify the E-stop function. If the wiring is found to be incorrect, it will be updated, free of charge. Letters informing owners of the safety risk were mailed on July 8, 2026. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3322.
- ELECTRICAL SYSTEM:WIRING#25V810000
Altec Industries, Inc. (Altec) is recalling certain 2019-2024 AT Series vehicles. The lower emergency stop may not function when the upper control is selected.
Risk: An emergency stop that does not shut off the unit during an emergency increases the risk of death or serious injury.
Remedy: Altec will correct the wiring between the power distribution module and the machine harness, free of charge. Owner notification letters are expected to be mailed January 16, 2026. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3265.
- ELECTRICAL SYSTEM:WIRING:POWER DISTRIBUTION MODULE/IPDM#25V400000
Altec Industries, Inc. (Altec) is recalling certain 2020 TA Series, 2019 L Series Aerial Device, 2018-2025 Service Body, LS Series, and AT Series trucks. The Power Distribution Module (PDM 10) circuit may experience a voltage spike, which can damage the Transfer Case Control Module (TCCM) and disrupt chassis functions, including the PTO switch, rearview mirror, or rearview camera.
Risk: A damaged TCCM and disrupted chassis functions can result in a loss of handling and control or brake performance, increasing the risk of a crash.
Remedy: Altec will install a diode to the ignition hot circuit, free of charge. Owner notification letters were mailed August 8, 2025. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3229.
Does this recall apply to my vehicle?
Matched by make, model, and model year. Many recalls affect only specific VIN ranges — confirm with your dealer using your full VIN.
What to do
Recall repairs are free at a franchised dealer in both countries. To confirm a recall applies to your specific vehicle, or to book the work, contact your manufacturer or dealer with your full VIN, or use the official channel:
- NHTSA recall lookup (search by VIN) — U.S. National Highway Traffic Safety Administration
- Defects and recalls database — Transport Canada
Check a 2024 Altec AT Series VIN
A VIN decode confirms your vehicle's exact model year, trim and assembly plant, then runs this same recall check against it.